Sodexo is seeking an Operations Manager for Cooper Medical Center, located in Camden, New Jersey. This is a day shift position, with every other weekends, and alternate holidays. This position will report to a General Manager on - site. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do.
What You'll Do mplement performance improvement and quality assurance programs targeted to improve customer satisfaction.Interact with patients and the nursing staff.Customer Service Training for our front-line staffConducting patient ready room inspections and patient surveysParticipates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.) What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policiesPrevious experience working in a high-volume facilityStrong management skills, preferably in health care 2-4 years of management experience preferred. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services