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Location: Cherry Hill, NJ - Mostly remote but must be able to come on site 4 times a year for meetings.

Salary: 45-50K

Responsibilities:

Deliver technical support to employees in field and office environments nationwide.Support over 50 applications, with varying levels of complexity.Provide first-level support primarily via phone (approximately 75% of interactions).Communicate effectively through phone, email, and chat.Handle 15-20 support tickets per day.Collaborate within a team of approximately 20 members in a Microsoft-based environment.Required Skills Bachelor's degree (4-year degree required).Highly motivated with strong initiative.Open-minded and eager to learn.Excellent customer service and communication skills.Comfortable troubleshooting issues over the phone.Some customer service ex[erienceSome IT support understanding - this can be during an internship, retail, school or personal.

T-1441611-PHI_1767188809 To Apply for this Job Click Here