Job Description We're seeking an experienced Engineering Manager to lead our Edge Platform team, a critical function that powers Nordstrom's digital customer experience through our edge infrastructure. In this role, you'll lead a team of engineers responsible for managing and evolving our edge computing platform, including CDN, Web Application Firewall (WAF), Bot Defense, Edge Compute, and API Gateway. You'll be responsible for both the technical direction and people leadership aspects of the team, ensuring high availability, performance, and security of our edge services while fostering a culture of innovation and operational excellence. This is a hands-on leadership role where you'll balance strategic thinking with tactical execution, partnering closely with application teams, security, and infrastructure partners to deliver scalable solutions that support Nordstrom's omnichannel retail operations. You'll drive the adoption of modern edge computing patterns, lead incident response and problem management efforts, and develop your team members' technical and professional capabilities. The ideal candidate brings deep technical expertise in edge technologies, proven people management skills, and the ability to translate complex technical concepts into business value for executive stakeholders. A day in the life... - Lead daily stand-ups and sprint planning sessions with your engineering team, removing blockers and ensuring alignment on priorities across Edge platforms - Review and approve architectural designs for new edge computing features, security policies, and API gateway configurations that impact customer-facing applications - Partner with application development teams to optimize content delivery strategies, implement bot mitigation rules, and design API management solutions - Monitor platform health dashboards, investigate performance anomalies, and coordinate incident response when edge services experience degradation - Conduct 1:1 meetings with team members to provide coaching, discuss career development goals, and address technical challenges they're facing - Collaborate with Product Management and Architecture teams to define the roadmap for edge platform capabilities, including serverless compute expansion and advanced security features - Participate in change advisory board meetings to review and approve production changes across edge infrastructure components - Analyze cost metrics and optimize resource utilization across edge deployments to maximize ROI while maintaining performance SLAs - Contribute to technical design reviews, code reviews, and infrastructure-as-code pull requests to maintain engineering standards - Facilitate post-incident reviews to drive continuous improvement in reliability and operational processes You own this if you have... - 7+ years of software engineering experience, or equivalent IT industry - Bachelor's degree in computer engineering, computer science, or equivalent - Hands-on experience with edge computing platforms (Cloudflare Workers, Lambda@Edge) - Experience with bot defense and fraud prevention - Knowledge of retail or e-commerce platforms and the unique edge requirements for high-traffic customer-facing applications - Experience with CI/CD pipelines for infrastructure deployment (GitHub Actions, Jenkins, GitLab CI) - Understanding of microservices architecture and service mesh technologies - Familiarity with container orchestration platforms (Kubernetes) and their integration with edge services - Experience with advanced security practices including OWASP Top 10, zero-trust architecture, and certificate management - Background in scripting and automation (Python, Go, JavaScript) for edge computing and API gateway customization - Knowledge of GraphQL and modern API design patterns - Experience with load testing, performance benchmarking, and capacity planning for edge infrastructure - Familiarity with compliance and regulatory requirements (PCI-DSS, SOC2, GDPR) as they relate to edge security - Previous experience in Agile/Scrum environments with strong understanding of sprint planning and backlog management - Track record of driving cost optimization initiatives while maintaining or improving service quality We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $166,000.00 - $258,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!