Job Title: Engineer Technical Support Specialist

Job Description

This sr-level position supports engineers on technical projects and products by collecting, maintaining, and organizing technical data. Responsibilities include creating, building, assembling, modifying, and repairing prototypes, preparing engineering documentation such as reports, drawings, sketches, flow charts, diagrams, and schematics, and performing mathematical calculations according to engineering specifications. The role involves data analysis, recommending alternative solutions, setting up and conducting tests, and recording data to assist with engineering analysis.

Responsibilities

Administer and generate Joint Use fines.Generate and manage transfer notifications through Alden One.Create and assign SCL WAMS asset numbers for new assets and projects.Intake, process, and manage engineering as-builts.Process and manage ROW permitting applications for several jurisdictions.Intake, approve, and process customer applications.Investigate Alden One and WAMS for pole replacement work orders and transfer statuses related to the Double Pole project.Manage Master Pole Attachment Agreements and maintain Certificates of Insurance for over 150 Wireline customers.Compile and generate billing reports for accounting, who subsequently issues invoices to Joint Use customers.Collaborate with Cost Accounting and P&CM to accurately assign invoices to billable work orders.Issue permits for Joint Use and Wood Pole Design Team, ensuring they are officially authorized and compliant with regulations.Conduct thorough research and take necessary actions to address and resolve customer complaints effectively.Create comprehensive internal and external reports and metrics.Generate reports to identify work orders ready for closure in WAMS.Monitor and address Customer Called completes, with a backlog of 9 months on inspections and overdue customer final close-outs from previous years.Plot, research, and field quarter section maps (ability to work in all weather conditions required).

Essential Skills

Client interaction.Proficiency in MS Excel.Experience with testing software.Proficiency in AutoCAD.Understanding of documentation processes.

Additional Skills & Qualifications

High School diploma or equivalent and 4 years of related experience, or AA degree in related discipline and 2 years of related experience.

Work Environment

The position requires a minimum of two days in the office, two days on-site fielding, and one day working remotely. Candidates must be local and capable of traveling around Seattle. The role involves working in all weather conditions.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, Dental & Vision

401(k)/Roth

Basic/Supplemental Life & AD&D

Short and long-term disability

HSA & DCFSA

Transportation benefits

Employee Assistance Program

Company Paid Time off or State Sick Leave

Job Type & Location

This is a Contract position based out of Seattle, WA.

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Seattle,WA.

Application Deadline

This position is anticipated to close on Feb 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.