**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **In This Role, Your Responsibilities Will Be:** • Work on multiple simultaneous projects to implement new technologies and configuration in conjunction with other Network/Security Groups specializing in LAN and WLAN networks. • Serve as technical consultant on global and individual site network projects. • Act as a lead and subject expert for certain technologies/services within the Globally Network Infrastructure Services team. • Participate in the Globally Network Infrastructure Services Team Security Release Management Processes for New Services and ongoing Service Feature releases. • Work with Service Design on the initial service concept ensuring a handover to Service Transition team and operations. • Work in a multi-functional team to develop the service and required outputs. • Train and handover the service such that it can be delivered and supported consistently. • Participate in and applies the same Process for subsequent service releases as defined by the Service Roadmap. • Act an interface between Service Design, Service Delivery Provisioning team, Operations, and local Area IT support team. • Provide efficient and timely 4th level support to Operations for advanced issues and drives these to resolution. • Work with Design Engineering on chronic Problems. • Possibility of being on-call. • 10-20% travel **For This Role, You Will Need:** • BA/BS or equivalent experience in Information Systems or related area. • Minimum of eight years of experience in the implementation and operation of LAN/WLAN networks with Cisco hardware. • Minimum of five years of experience in the implementation and operation of Enterprise Site LAN and WLAN Networks. • Minimum of two years of experience in OT LAN and WLAN Networks. • Cisco – LAN (Port-Channels, trunks, ACL, static routes, vlans L2/L3 routing, physical and logical segmentation, etc.). • Cisco – WLAN (Local WLC, FlexConnect, SSID implementation, solutioning). • Cisco Management Platforms – (DNAC, Prime, ISE TACACS, ISE Radius, Solarwinds, Service Now, etc). • Detailed understanding of the function and configuration of Cisco networking equipment. • Resolution and Configuration of the Cisco Catalyst LAN and WLAN in a large Enterprise environment. • Coordinating and configuring layer 2 and layer 3 Cisco networks. • Knowledge of VLANs, spanning tree, BGP and EIGRP. • Understanding of IP addressing including subnetting and super netting. • Superb Communication and Teamwork skills. • Proficiency in English (verbal, reading, writing, understanding). • Process control and documentation skills. **Preferred Qualifications that Set You Apart:** • Knowledge of ITIL v3 • Cisco – WAN (MPLS, Internet, IPSEC, Encapsulation). • Experience with Palo Alto Firewalls fixing (Source IP, Destination IP, and TCP/UDP protocols). • Experience with Routers, Firewalls, Switches, Wireless Controllers, Access Points, and LAN VRF routing. • Cisco Qualifications, CCNA/CCNP or equivalent preferred. • Experience of working in a global environment. • Ability to perform implementation activities when needed. **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.