Mandatory Skills

Crowdstrike , McAfee, Trend Micro, Endpoint Security

Skill to Evaluate

Crowdstrike, McAfee, Trend Micro, Endpoint Security

Experience

8 to 12 Years

Location

Bengaluru

Job Description

This is a HANDS-ON engineering position for individuals with a passion for Endpoint Security, managing related tools and supporting business.The role is 70% focused on providing operations support and 30% focused on new projects, enhancements. Hybrid working model is available.

Education Qualificaiton

Bachelor's degree

Job Title

Endpoint Security Operations Engineer

Roles & Responsibilities

Title:
Endpoint Security Operations Engineer

Prior Experience:
Must-Haves:
Minimum experience of 8 years in engineering & operations of Endpoint Security in a corporate environment
Hands-on experience in managing CrowdStrike, McAfee and TrendMicro platforms using the console, scripting and automation frameworks
Hands-on expertise programming in Python
Experience in L1/L2/L3 support and understanding of common corporate IT issues
Have a sense of urgency in production issues and be a proactive speaker and listener
Preferred:
Hands-on experience in programming with networking stack, TCP/IP stack, compute technologies (virtualization, containerization), storage
Knowledge of technical design of the security controls (especially in the Windows OS)

Day-to-day responsibilities:
Understand the existing security controls (including Endpoint Detection & Response, anti-malware and incident response) 
Engage with other IT teams including Network Engineering, Data Center, Service Desk to ensure a consistent approach for organizational support across the enterprise
Understand the current state of the technology components in the IT stack ranging from networking, storage, compute (virtualization, containers), applications & security mgmt
Establish non-production and production environments for testing and hosting the applications
Adhere to the Scaled Agile Framework methodologies and tools that exists in the environment
Participate in daily stand-up of Compliance & Security release train and contribute to bi-weekly sprints
Learn System Engineering concepts to analyze existing environment and find more efficient ways
Identify ways of doing things with full automation, AI and ML which needs knowing/learning the concepts of these technologies.

Success Factors:
Maintain regular communication with supervisor and continually update needs & priorities to the supervisor
Focus on customer service and customer success
Critical analytical, problem-solving skills is essential
Be able to communicate clearly the message via oral communication and written communication
Possess an assertive communication style, but maintain a positive relationship with all team members and stakeholders
Strong focus on continuous learning and improvement