Our client, a leader in the medical device industry, is seeking an Technical Support/Medical Tech Support to join their team. As an Engineer - Degreed II_SJM, you will be part of the Biomedical Support Department supporting clinical and technical services. The ideal candidate will have problem-solving skills, strong verbal and written communication, and excellent time management and multitasking abilities which will align successfully in the organization. **Job Title:** Engineer - Degreed II_SJM **Location:** Plano, TX (Onsite) **Pay Range: 35/hr -40/hr** **What's the Job?** + Provides technical or clinical information to customers in response to inquiries and reports from the field. + Supports Field Clinical Engineering and Sales Representatives in troubleshooting and product evaluations. + Documents all contacts using an approved tracking system, including writing Field Contact Reports for complaints per SMF guidelines. + Performs product evaluations and testing based on reports from the field. + Participates in rotating after-hours on-call shifts to provide clinical and technical support services. **What's Needed?** + 2-3 years of experience in biomedical equipment maintenance or technical support. + Bachelor's degree in biomedical engineering, biomedical science, or a related engineering field preferred. + Strong diagnostic and troubleshooting abilities with proficiency in diagnostic tools and software. + Ability to interpret technical manuals and schematics, with knowledge of medical systems, networking protocols, and information security. + Experience working with various types of medical equipment, preferably within a hospital or medical center's biomedical engineering department. **What's in it for me?** + Opportunity to work in a dynamic and innovative industry. + Engage in meaningful work supporting healthcare technology advancements. + Collaborate with a diverse and talented team committed to excellence. + Gain valuable experience in a fast-growing sector of medical technology. + Contribute to improving patient outcomes through technical support and product evaluation. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.