**Equal Opportunity Employer** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, or disability status. EEO/Disabled/Vets **Job Description :** **Job Description** Position: Engineer, IAM & Collaboration Shift Timings: 24/5 **Overview** As a Google Workspace Engineer, you will play a critical hands-on role in the strategy, administration, and daily operations of our Google Workspace environment. The IAM & Collaboration team is responsible for managing Google Workspace, OKTA, O365, and other collaborative SaaS applications (such as Zoom, Slack, Dropbox, Atlassian) across various business units within News Corp. **Duties and Responsibilities** ● **Google Workspace Management:** ○ Troubleshoot and resolve issues related to Google Workspace applications, including Gmail, Drive, Groups, Docs, and more. ○ Create and manage content compliance rules, default routing rules, and similar configurations. ○ Oversee Google Meet hardware management and advanced mobile device management. ● **Identity and Access Management (IAM):** ○ Manage Okta app assignments and integrations. ○ Perform basic troubleshooting of issues related to Okta. ● **Email Infrastructure and Troubleshooting:** ○ Troubleshoot email delivery issues and perform email routing configuration and troubleshooting (DNS, SMTP, IMAP4, POP3). ○ Work with message hygiene technologies, including SPF, DKIM, and DMARC. ○ Respond to and mitigate spam and phishing outbreaks. ○ Plan and execute email migrations, including acquisitions and divestitures. ● **Collaboration Tools Management:** Support and manage other collaboration tools such as Zoom, Slack, Dropbox, and Atlassian. ● **Incident Management:** ○ Respond to high-priority issues and system outages. Escalate and collaborate directly with vendors for issue resolution. **Knowledge, Skills, and Abilities** ● **Google Workspace Expertise:** ○ Comprehensive knowledge of Gmail and general knowledge of other core Google Workspace apps (Docs, Drive, Groups, Calendar, etc.). ○ 3+ years of hands-on experience deploying and administering Google Workspace in an enterprise environment. ● **Email Infrastructure and Security:** ○ Strong expertise in email infrastructure and email transfer/access protocols (SMTP/IMAP/POP). ○ Proficient in email security protocols such as SPF, DKIM, DMARC, and spam/phishing protection. ● **Endpoint Management:** ○ Experience in administering endpoint management platforms, including policy enforcement, device lifecycle management, and security controls. ● **Identity Management:** ○ Knowledge of Identity Providers such as Okta, PingIdentity. ● **Scripting and Automation:** ○ Experience with automation and scripting (e.g., Google Apps Script, GAM, Python, or PowerShell). ● **Cloud Storage and Collaboration Tools:** ○ Knowledge and exposure to cloud storage providers such as Google Drive, Dropbox, and OneDrive Experience with MS 365 is a plus. This job is posted with NTS Technology Services Pvt. Ltd. Job Category: News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia. Headquartered in New York, the activities of News Corp are conducted primarily in the United States, Australia, and the United Kingdom.