**DESCRIPTION** We are looking for a talented Field Service Technician to join our team specializing in Engine Repairs for our Service segment in Toowoomba, Queensland, Australia. **In this role, you will make an impact in the following ways:** + Diagnose and complete less complex repairs to engines at the customer’s site. + Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs. + Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools. + Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field. + Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor. + Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens. + Identify additional service opportunities with customers. + Complete training in line with skill and business requirements. + Maintain service vehicle and tools for cleanliness and proper operation. + Ensure adherence to all relevant Health Safety & Environmental (HSE) policies, procedures, and legislation, and report any issues/incidents to site management and supervisor. **RESPONSIBILITIES** **To be successful in this role, you will need the following:** + Australian recognised Trade certificate (heavy or light vehicle) + Apprentice trained engine technician (preferred) + Experience as a technician in the service and maintenance of heavy diesel products + Ideally possess engine rebuild and reconditioning experience or knowledge + Hitachi, Komatsu & Liebherr experience highly desirable + Solid diagnostic capabilities with the help of systems on computers **QUALIFICATIONS** Cummins engine experience preferred. Ability to work in a team environment and also autonomously. Mining experience preferred. Positive attitude with good work ethic. Competent with Insite, and computer savvy. Good communication and understanding of safety. **Job** Service **Organization** Cummins Inc. **Role Category** On-site with Flexibility **Job Type** Technician **ReqID** 2421303 **Relocation Package** No **100% On-Site** No