**DESCRIPTION** We are looking for a talented **Engine Field Service Technician** to join our team specializing in **Service** for our **Service Sales** in **Dublin, Ireland.** This is a permanent contract, working onsite + Monday - Thursday 8:30am to 5pm and Friday 8:30am to 2:30pm **In this role, you will make an impact in the following ways:** + Ensure Equipment Reliability: By performing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently. + Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment. + Problem Resolution: Escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime. + Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency. + Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance. + Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively. + Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment. + Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services. **RESPONSIBILITIES** **To be successful in this role you will need the following:** + Ensure your personal tool kit meets minimum standards and maintain company-supplied tools. + Adhere to all health, safety, and environmental regulations. + Be flexible with work locations and schedules, including a 24/7 call-out rota. + City & Guilds or equivalent in HGV, Plant & Machinery, or Mechanical Engineering preferred but not essential. **QUALIFICATIONS** **Education/Experience:** + Apprentice Trained Engine Technician with a vocational diploma from a relevant technical institution (preferred). + Mechanical/electrical experience. + Customer service experience. + Locally valid driving permit. + HGV/Bus license would be preferred but not essential. **Job** Service **Organization** Cummins Inc. **Role Category** Off-site Remote **Job Type** Technician **ReqID** 2423374 **Relocation Package** No **100% On-Site** No