Our client, a government organization dedicated to serving the community, is seeking an End User Support Technician to join their team. As an End User Support Technician, you will be part of the IT Support Department supporting county staff and external users. The ideal candidate will have problem-solving skills, patience, and excellent communication abilities, which will align successfully in the organization. **Job Title: End User Support Technician** **Location: Appleton, WI (Onsite)** **What's the Job?** + Assist all users (internal and external) with software, hardware, and network requests related to county systems. + Identify root causes of issues and implement effective solutions. + Maintain accurate documentation of issues, steps taken, and resolutions in the work order system. + Respond promptly to requests via phone, email, voicemail, and walk-ins, ensuring timely resolution. + Develop technical proficiency in County-supported systems such as Windows, Active Directory, Citrix, and Microsoft Office. **What's Needed?** + 1-3 years of experience in IT support or related roles. + Ability to troubleshoot hardware, software, and basic networking issues. + Strong organizational skills and the ability to manage multiple requests efficiently. + Willingness to learn new technologies and adapt quickly to changing standards. + Current Wisconsin residency and a valid driver’s license; no relocation support provided. **What's in it for me?** + Opportunity to work in a supportive and community-focused environment. + Potential for contract to full-time employment. + Reimbursement for travel between county buildings. + Chance to develop valuable technical skills and experience. + Work in a role that encourages continuous learning and professional growth. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.