Become a part of our caring community and help us put health first
 We are seeking an EMR Program Delivery Lead to assume end-to-end ownership of a large-scale, enterprise Electronic Medical Record (EMR) program previously led by a global consulting partner. This role is responsible for transitioning delivery accountability in-house, stabilizing and advancing a multi-year EMR implementation, and ensuring measurable outcomes across clinical, operational, and technology domains. The EMR Program Delivery Lead is accountable for program outcomes, not activity execution—operating as the integrator across vendors, internal product and technology teams, clinical leadership, and executive stakeholders.

What You Will Own

Enterprise EMR Program LeadershipFull accountability for scope, delivery, risk, dependencies, and outcomes across a complex, multi-workstream EMR program spanning clinical, revenue cycle, operations, data migration, training, and changeOwnership of the integrated program roadmap across implementation waves, stabilization, and optimization

Transition from Consulting-Led to Internally-Owned DeliveryAbsorb, rationalize, and institutionalize delivery practices, artifacts, and governance models previously managed by external consultantsEstablish sustainable internal operating rhythms that replace consultant dependency without loss of rigor or speed

Executive & Clinical Stakeholder LeadershipServe as the primary point of accountability for executive updates, risk escalations, and delivery tradeoffsPartner closely with clinical, operational, and technology leaders to align EMR delivery with care model and business objectivesTranslate complex delivery realities into clear, actionable executive narratives

Program Governance & Decision EnablementDesign and run program-level governance, including issue/risk management, dependency tracking, and decision forumsProactively surface risks and decisions early, framing options and recommendations—not just status

Vendor & Partner OrchestrationCoordinate and hold accountable EMR vendors, system integrators, and third-party partnersEnsure vendor plans integrate cleanly with internal team capacity, sequencing, and priorities

Delivery ExcellenceDrive disciplined execution without micromanaging teamsEstablish standards for planning, readiness, go-live, and stabilization appropriate for a national healthcare organization

Who This Role Is For

This role is for individuals who have led large, ambiguous, enterprise healthcare programs, often in consulting or complex delivery environments.

You are likely a strong fit if you have:

Led multi-year EMR or clinical technology programs at scale (not single-site or departmental implementations)Operated as the single point of accountability across multiple workstreams and stakeholdersExperience transitioning programs from consulting-led to internally-ownedRegularly worked with executive and physician leadershipComfort operating in environments where the "right answer" is not fully defined

Required Experience & Capabilities

10+ years of experience in enterprise program delivery, healthcare technology implementation, or management consultingDemonstrated leadership of large, complex EMR implementations (Athena, Epic, Cerner, etc.)Proven ability to manage ambiguity, scale, and competing prioritiesStrong executive communication and decision-framing skillsDeep understanding of healthcare clinical workflows and operational impacts of EMR changeExperience working with or within consulting firms, large health systems, or national healthcare organizations

Why This Role Matters

This role sits at the center of one of the organization's most critical transformation efforts. The EMR Program Delivery Lead will directly shape how clinical care is enabled by technology—and how the organization builds durable internal delivery capability for the future.

Use your skills to make an impact
 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$126,300 - $173,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-26-2026
About us
 About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.