**Description:** Andaz Lisbon is looking for a Waiter/ Waitress to join its team! The soon-to-open Andaz Lisbon will be the newest luxury lifestyle hotel in the Portuguese capital, marking a key milestone in Hyatt’s continued growth in Southern Europe and the first Managed property of the brand in the region. As a Waiter/Waitress, you will play a key role in delivering personalized, thoughtful, and high‑quality service that reflects the Andaz spirit and creates memorable dining experiences for our guests. **Responsibilities:** · Perform complete opening and closing duties for your station · Greet guests warmly and escort them to their tables · Assist and guide guests throughout their dining experience, ensuring comfort and attentiveness · Ensure all materials, equipment, and service tools are in excellent condition · Monitor dining areas (lunch/dinner) to ensure availability, organization, safety, and guest well‑being · Follow all company policies, procedures, and brand standards · Maintain a polished, professional personal appearance in line with Andaz standards · Protect proprietary and confidential information and safeguard company assets · Monitor the guest experience throughout the meal, anticipating needs and resolving issues promptly · Acknowledge and welcome all guests according to company standards · Communicate clearly and professionally with guests and colleagues · Answer phone calls using proper etiquette and service standards · Build and maintain positive, collaborative working relationships · Meet all quality assurance expectations and brand service standards **Qualifications:** · Excellent verbal communication and professional presentation · Strong customer focus and ability to personalize service · Agility, attention to detail, and strong awareness of guest needs · Knowledge of wines and gastronomy is a plus · Team‑oriented, with good time‑management skills · Ability to stay calm and courteous under pressure · Fluency in English; additional languages are an advantage · Previous experience in luxury hotels or restaurants, ideally within lifestyle hospitality · Technical training or courses in hospitality, gastronomy, or related fields are a plus If this sounds interesting and you identify with the role, go ahead: apply! We look forward to receiving your application! Care connects us at Hyatt: we open doors, welcome you in, and genuinely care about you. We offer a wide range of benefits, including: · Long ‑ term professional growth opportunities; · A motivated and connected team; · 12 complimentary nights per year at other Hyatt properties worldwide, plus colleague rates and discounts; · And a company that truly cares. Be part of something bigger. Make a difference in people’s lives. Join a company that values empathy, well ‑ being, respect, integrity, experimentation, and inclusion. Discover why Hyatt is consistently ranked as one of the best places to work in the world. **Primary Location:** PT-Lisboa Region **Organization:** Andaz Lisbon **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** LIS000171 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.