**Title: EKM Engagement & Pilot Support Specialist** **Engagement Model** Duration: 12–16 weeks (aligned with FY25 pilot cycles). Commitment: Part-time (50–70%) or full-time depending on volume of pilots. Output Cadence: Weekly BU updates + pilot milestone reports. **Role Summary** A business-facing KM consultant to work on execution of EKM pilot support, BU engagement, intake, documentation of needs, and operational workflows. Acts as a bridge between BUs and the central EKM team to prepare the enterprise for scaled adoption. **Key Responsibilities** + Lead on actions from BU engagement sessions focused on understanding knowledge pain points and mapping requirements. + Support design, launch, and execution of 30-day EKM pilots (e.g., Sales Pinnacle, Sphere, Highspot taxonomies). + Document business needs, user workflows, content pain points, and AI use-case opportunities. + Support development of knowledge intake, governance, and metadata templates. + Assist in creation of FAQs, glossaries, workflows, and adoption assets. + Partner with the PRD/Architecture resource to ensure requirements flow cleanly into system design. + Track pilot analytics, usage patterns, and business outcomes. + Prepare BU-specific summaries and recommendations for broader rollout. **Required Skills & Experience** + 6–10 years in KM consulting, business analysis, or product enablement. + Strong stakeholder engagement skills across global teams. + Experience designing and running KM pilots. + Familiarity with taxonomies, content governance, and metadata models. + Ability to produce polished documentation and lightweight prototypes. **Preferred skills** + The role is **business-facing** , focused on **engagement, intake, and pilot execution** , which aligns with KM consulting and business analysis. + Responsibilities like **taxonomy design** , **metadata governance** , and **workflow documentation** point toward KM and content strategy expertise. + The need for **stakeholder engagement** and **adoption assets** suggests a hybrid of KM and change management skills. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.