EHR Data Analyst (Data Quality Control Analyst) Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/5222986) Apply  EHR Data Analyst (Data Quality Control Analyst) Salary $45,444.51 - $76,135.40 Annually Location VA 23513, VA Job Type Permanent Full-time Job Number 13810 Department Community Services Board Division Administration Opening Date 02/09/2026 Closing Date 2/19/2026 11:59 PM Eastern + Description + Benefits + Questions Description Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community. Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve. The NCSB is seeking an Electronic Health Record (EHR) Data Analyst, classified as a Data Quality Control Analyst, analyzes and documents core workflows regarding internal and external data sharing interfaces in the Electronic Health Record. Ensures thorough data matching and reports that services provided by agency are properly recorded and accurately reflect submissions to governing bodies. Document procedures and instructions for the tools in place and those developed for data capture and analysis (Crystal Reports, Excel, Dashboards, BI tools, HL7, Data Warehouses). Department Hiring Salary Range: $45,444- $52,148 Essential Functions Essential functions include but are not limited to: + EHR Workflow Documentation and Data Integration Support + Documents internal and external data-sharing workflows to support accurate and efficient EHR data exchange. + Supports EHR data integrations by maintaining interface documentation and communicating status updates to vendors and internal stakeholders. + Understands and operates the EHR system and Microsoft Office tools in a cloud-based environment. + Reporting, Data Tools, and Technical Documentation + Develops and maintains documentation for data capture and analysis tools, including Crystal Reports, Excel, dashboards, BI tools, HL7 interfaces, and data warehouse processes. + Creates, updates, and distributes reports that support operational decision-making and regulatory compliance. + Utilizes relational databases, SQL queries, and statistical tools to extract, analyze, and present data. + Program and Device Management + Manages the City smartphone program and mobile network access devices (MiFi) for CSB staff, ensuring accurate tracking and documentation. + Coordinates device assignments, replacements, and troubleshooting as needed. Education/Experience Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school or equivalent experience. Two years of experience. Additional Information & Requirements + Valid Driver's License preferred. Working Hours: Monday — Friday, 8:30 am — 5:00 pm + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this? + Yes + No 03 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 04 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A." 05 The expected hiring salary for this position is $45,444 - $52,148. Are you willing to accept this salary if selected to hire? + Yes + No 06 Please select the highest level of education you have completed. + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree or higher 07 How many years of training or experience do you have in Electronic Health Record software? + No experience + Less than 2 years of experience + 2-3 years of experience + 4-5 years of experience + More than 6 years of experience 08 How many years of training or experience do you have in IT (medical or non-medical)? + No experience + Less than 2 years of experience + 2-3 years of experience + 4-5 years of experience + More than 6 years of experience 09 Please list which Electronic Health Record software you have experience utilizing. 10 Do you have a valid driver's license? + Yes + No 11 Please provide the name, email address, and phone number of your current or most recent supervisor 12 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 13 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor? + I have been convicted of a felony + I have been convicted of a misdemeanor + I have been convicted of a felony and a misdemeanor + I have not been convicted of a felony or a misdemeanor 14 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets. 15 Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces) + Yes + No 16 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Employer City of Norfolk Apply Please verify your email address Verify Email