ABOUT THIS POSITION

The role of the EDI Analyst is to work with trading partners to ensure timely and accurate posting of all responses to claim submission, eligibility request, claim status request and remits, while continuously improving the department processes and procedures to ensure the highest value possible for our customers. Function as EDI expert assisting and training other EDI Production team members.

WHAT YOU'LL DO

Ensure 835 transactions are received from trading partner’s FTP/website once available.  

Ensure payers are accurately identified from inbound 835 transactions  

Ensure that 835s transactions are syntactically correct  

Review trading partner emails to ensure issues/changes are communicated and addressed  

Contribute to the continuing enrichment of Route/Payer Account contacts in Salesforce  

Assist team members with production issues  

Research missing/delayed 835 delivery across multiple platforms 

Work with EOB Conversion vendor to troubleshoot file issues 

Research claim and file delivery issues in multiple legacy platforms 

Research and address internal requests for assistance received in the ‘EDI Batch Queue’ and ‘EDI Practice Insight Queue’ 

Perform other duties as assigned by leadership within the area of responsibility and control  

WHAT YOU'LL NEED

Excellent written and verbal communications skills  

Excellent analytic and problem solving skills  

Knowledge of Windows-based computer environment, including MS Office and related programs  

Active ownership and responsibility regarding duties and task (sense of urgency)  

Ability to work unsupervised in a corporate environment  

Experience with healthcare claims transactions  

Technical support experience  

EDI X12 healthcare transactions experience  

Excel 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS

Competitive total rewards (base salary + bonus, if applicable)Customizable benefits package (3 medical plans with Health Saving Account company match)We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidaysPaid parental leave (including maternity + paternity leave)Education assistance opportunities and free LinkedIn Learning accessFree mental health and family planning programs, including adoption assistance and fertility support401(K) program with company matchPet insuranceEmployee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.