Lisle, Illinois, United States
2 days ago
eCommerce Dealer Implementation & Enablement Manager

Position Overview

International Motors is seeking an eCommerce Dealer Implementation & Enablement Manager

to join our growing team. In this role, you will lead the field deployment of a new eCommerce platform into the trucking industry’s largest dealership network, serving as a change agent and subject matter expert while driving online sales performance, enhancing customer satisfaction, and supporting account growth.

 

You will be responsible for on‑boarding and training dealership staff, ensuring successful adoption of eCommerce solutions and consistent execution across the dealer network. This position plays a critical role in executing the company’s eCommerce sales strategy with a focus on increasing revenue, strengthening dealer relationships, and improving profit margins. The ideal candidate is a dynamic, solutions‑oriented professional who can develop and implement impactful sales strategies, optimize the online customer experience, and provide expert guidance on the company’s products, services, and digital tools.

 

This role is based out of our WHQ in Lisle, IL and will have up to 75% travel in the US and Canada.


Responsibilities

Sales Leadership & Dealer Growth

Partner with dealers to design and execute eCommerce sales strategies that drive revenue growth, improve margins, and strengthen online performance at the local level.Support dealers in expanding existing online accounts and attracting new customers through effective use of digital tools and best practices.Use performance insights and sales analytics to identify opportunities, anticipate demand, and help dealers continuously optimize results.Work closely with marketing, operations, and product teams to ensure dealers have the tools, content, and support needed to succeed online.

Dealer Support & Relationship Management

Advocate for a seamless, dealer‑centric online buying experience that builds customer trust and repeat business.Act as a primary escalation point for dealer and customer inquiries, resolving issues quickly with a practical, solutions‑focused approach.Build strong, trusted relationships with dealers, customers, and partners by serving as a reliable resource and eCommerce advisor.

Product & Market Enablement

Serve as a knowledgeable resource on the company’s products, services, and eCommerce capabilities, helping dealers confidently sell online.Lead dealer adoption of new products and digital features, ensuring strong visibility, accurate listings, and effective promotions on the platform.Stay connected to local market dynamics, competitor activity, and dealer feedback to identify opportunities that enhance dealer performance.

Change Agent in Field Leadership & Collaboration

Working directly with dealer leadership and staff.  Delivering hands‑on training, coaching, and support to dealer sales and support teams to ensure successful eCommerce adoption and execution.Foster a high‑performance, collaborative environment focused on customer satisfaction, accountability, and continuous improvement.  Promoting a culture of partnership, accountability, and continuous improvement across the dealer network.
Minimum Requirements

Bachelor's degree and at least 2 years of business development, sales, mergers and acquisitions, finance or joint venture experience

OR

Master's degree and at least 1 year of business development, sales, mergers and acquisitions, finance or joint venture experience

OR

At least 5 years of business development, sales, mergers and acquisitions, finance or joint venture experience
Additional Requirements

Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills

Skilled in developing and executing sales plans that drive revenue, margin growth, and account expansion.Ability to lead customer support operations, resolve escalated issues, and design seamless buyer journeys that improve satisfaction and retention.Experienced in strengthening dealer partnerships, managing key accounts, and identifying opportunities to increase engagement and sales.Proficient in analyzing ecommerce KPIs, sales trends, and customer insights to guide strategic decisions and improve forecasting accuracy.Capable of monitoring market shifts, competitor activities, and customer behavior to identify growth opportunities and inform strategic direction.Effective at leading business transformation initiatives and partnering with marketing, operations, and product teams to align ecommerce efforts with company goals.Proficient in Microsoft Office suite applications
Benefits and Compensation

We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. 

 

For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience. 

 

You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.


Company Overview

ABOUT TRATONWith its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

 

ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

 

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.


EEO Statement

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

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