Job Summary
We are seeking a skilled Dynatrace Administrator to manage, configure, and optimize Dynatrace monitoring for a banking/financial services environment. The role focuses on ensuring high availability, performance, and reliability of critical banking applications while meeting strict security, compliance, and regulatory requirements.
Key Responsibilities
Administer and support Dynatrace SaaS/Managed environments for banking applications
Install, configure, and upgrade OneAgent across servers, containers, and cloud platforms
Monitor application performance, infrastructure, and user experience (APM, Infra, RUM)
Configure dashboards, alerts, management zones, and tagging strategies
Perform root cause analysis using Davis AI and provide actionable insights
Collaborate with application, infrastructure, and DevOps teams to resolve performance issues
Ensure monitoring coverage for core banking, payment systems, APIs, and middleware
Integrate Dynatrace with tools such as ServiceNow, Jira, Splunk, CI/CD pipelines
Support production releases, incident response, and post-incident reviews
Prepare performance reports and SLA/SLO metrics for stakeholders
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.