job Description: Deputy Quality Assurance
Job Title: Deputy Quality Assurance
Department: Quality Assurance
Reports To: Quality Assurance Manager / Head of QA
Position Overview
The Deputy Quality Assurance role supports the Quality Assurance Manager in overseeing, implementing, and maintaining the organization’s quality systems, standards, and procedures. The position ensures products, services, and processes comply with internal policies, customer requirements, and regulatory standards. The role also acts as the QA lead in the absence of the QA Manager.
Key Responsibilities
1. Quality Management & Compliance
• Support the development, implementation, and monitoring of the Quality Management System (QMS).
• Ensure compliance with internal standards, customer specifications, and relevant industry regulations.
• Assist in maintaining certifications such as ISO 9001, ISO 45001, or any sector-specific standards.
2. Auditing & Inspections
• Conduct internal audits and participate in external audits.
• Identify non-conformities, develop corrective and preventive action plans (CAPA), and follow up on implementation.
• Maintain accurate audit records and documentation.
3. Process Improvement
• Monitor processes to identify inefficiencies or recurring quality issues.
• Recommend and support continuous improvement initiatives to enhance product/service quality.
• Drive root-cause analysis and ensure timely closure of quality issues.
4. Data Analysis & Reporting
• Compile and analyze quality performance data (KPIs, defects, incidents, customer complaints).
• Prepare regular QA reports for management review.
• Develop dashboards or tracking tools to improve visibility of quality metrics.
5. Training & Awareness
• Support training programs for employees on quality standards, procedures, and best practices.
• Promote a culture of quality throughout the organization.
6. Documentation & Record Control
• Assist in developing, reviewing, and updating SOPs, work instructions, and quality manuals.
• Ensure proper documentation control and version management.
7. Stakeholder Coordination
• Collaborate with production, operations, procurement, HR, and other teams to address quality-related issues.
• Serve as a key point of contact for customer quality concerns when required.
• Represent QA in cross-functional meetings and committees.
8. Acting as QA Manager (as needed)
• Manage the QA team and QA operations during the absence of the Quality Assurance Manager.
• Make decisions regarding quality matters and escalate issues when necessary.
Qualifications & Experience
• Bachelor’s degree in Engineering, Quality Management, Industrial Management, or related field.
• 3–7 years of experience in Quality Assurance or similar roles (depending on industry).
• Strong knowledge of QMS frameworks (e.g., ISO 9001).
• Experience with internal auditing, CAPA, and process improvement methodologies.
• Proficiency in data analysis and reporting.
Skills & Competencies
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and strong organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Leadership capability and readiness to act in a managerial capacity when needed.
Key Attributes
• Integrity and commitment to quality.
• Proactive mindset with continuous improvement focus.
• Collaborative, professional, and objective in decision-making.
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
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