The Associate Dropship Site Merchandiser supports the execution of on-site merchandising and product setup for the dropship home décor and furniture business. This role focuses on accurate SKU setup and maintenance, catalog quality, and site presentation to enhance discovery, conversion, and a seamless customer experience. The Associate works closely with Merchandising, Content, SEO, Suppliers, and Operations to ensure product data integrity and support new supplier onboarding.
Key Roles and ResponsibilitiesSKU Setup & Maintenance: Create and maintain dropship SKUs in Syndigo and Salesforce Commerce Cloud (SFCC), ensuring accuracy across pricing, costs, shipping attributes, and fulfillment flags. Validate supplier data feeds for completeness and quality, including attributes, images, dimensions, and lead times. Manage ongoing SKU updates such as price changes, availability, and discontinuations.Performance Monitoring & Continuous Improvement: Monitor SKU performance and identify and recommend improvement in product content and site merchandising.Product Content & Site Merchandising: Partner with Site Merchandisers, Content and SEO teams to ensure product detail pages (PDPs) meet At Home standards and customer expectations. Support merchandising execution on category and collection pages to drive discovery and conversion.Supplier Onboarding & Catalog Support: Assist with new supplier onboarding by coordinating SKU readiness and launch activities. Troubleshoot catalog issues that impact conversion, fulfillment, or customer experience, escalating as needed.Assist with Assortment Planning & Pricing: Assist the Site Merchandiser with dropship assortment planning, SKU pricing, and profit management by maintaining product data, updating pricing, and supporting on-site execution.Cross-functional Collaboration & Quality Control: Work closely with Merchandising, Marketing, and Operations to implement pricing updates, promotions, and seasonal site changes. Perform quality control checks on product data and site presentation to uphold brand standards.
Qualifications and Competencies
Bachelor’s Degree Required, Merchandising or Digital Marketing preferred
1–3 years of ecommerce or digital merchandising experience, preferred in dropship or vendor-direct environments
Preferred experience with SKU setup and catalog tools (Syndigo, SFCC, Rithum) web analytics (Adobe Analytics, Google Analytics) and strong excel skills
Detail-oriented, proactive communicator with strong organizational skills and ability to work cross-functionally