Elkridge, MD, 21075, USA
14 days ago
Domestic Transportation Customer Service
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. + 15,000 trained professionals + 250+ locations worldwide + Fortune 500 + Globally unified systems Major Duties and Responsibilities + Ensure smooth and timely freight process flow + Ensure accurate and timely data entry into our operational system + Track and Trace Transcon files and reporting + Ensure accurate and timely client and vendor billing + Ensure delivery of freight and timely clearance when applicable + Interact with customers in arranging their shipments to meet customers service standards + Contribute and maintain good relationships with suppliers + Meet compliance at all times  + Network communications, timely responses to emails and requests + Meet KPI standards in accordance with Company policy + Understand customers procedures and maintain updated internal DLSOPs   + 6 months to 1 year related experience and/or training; or equivalent combination of education and experience + Understanding of ocean documentation process a plus + Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results + Pro-active, strong organizational skills + Good computer skills (Excel, Word) + Hazardous Materials certification (preferred) + Fluent in English   Expeditors offers excellent benefits + Paid Vacation, Holiday, Sick Time  + Health Plan: Medical, Prescription Drug, Dental and Vision + Life and Long-Term Disability Insurance  + 401(k) Retirement Savings Plan (US only) + Employee Stock Purchase Plan  + Training and Personnel Development Program + $23-$25 per hour + Hours are 8 AM to 5 PM All your information will be kept confidential according to EEO guidelines.
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