Document Controller (Helpdesk) Job ID 249435 Posted 15-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia Location: Ampang, Kuala Lumpur Working hours: 7.30am to 4.30pm **Position Overview:** The Document Control Clerk is responsible for managing and maintaining all facilities management documentation including compliance records, maintenance logs, vendor contracts, licensing certificates, and operational manuals, ensuring strict version control and accessibility. **Core Responsibilities:** **Document Management** ● Create, organize, and maintain document filing systems (both electronic and hard copy). ● Ensure all facilities documents (e.g., maintenance reports, service agreements, inspections, licenses) are properly archived and easily retrievable. **Version Control and Updates** ● Track document revisions, approvals, and ensure obsolete versions are clearly marked. ● Assist in preparing document control registers and document transmittal sheets. **Compliance Support** ● Maintain an updated repository of mandatory certificates (fire safety, lift inspections, health certifications, etc.). ● Support the Facilities team during audits by ensuring all requested documentation is available and up-to-date. **Operational Coordination** ● Assist FM teams in issuing document templates, forms, and SOPs. ● Coordinate with vendors to receive updated service records, safety certifications, and compliance documents. **Key Skills and Qualifications:** ● Certificate/Diploma in Administration, Records Management, or a related field. ● Minimum 2–3 years’ document control experience, preferably in facilities, construction, or corporate environments. ● Proficient in document management systems and Microsoft Office Suite. ● Strong organizational skills, attention to detail, and confidentiality awareness. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)