Job Title: Internal DMV Clerk

Job Description

The Internal Operations Specialist is integral to the efficiency of our team, focusing on titling and registration, storage, and maintenance. This role involves advancing order flow, addressing customer inquiries, and removing obstacles from orders. The specialist will gather and input pertinent data, engage with customers and vendors via phone and email, and build strong relationships with all stakeholders. The position requires conducting quality checks, dispatching to appropriate entities for vehicle movement, assessing vehicle conditions, managing repairs, and supporting T&R functions.

Responsibilities

Effectively manage direct communication with customers and clients.Ensure complete understanding of customer requirements by managing order details.Address questions and offer solutions to enhance customer experience.Monitor and manage team dashboard to complete tasks efficiently.Participate in all order phases to ensure customer satisfaction.Negotiate transportation, registration, and repair solutions with customers.Organize daily activities and respond to emails promptly within 4 hours.Develop professional relationships with clients, co-workers, and vendors.Complete assignments necessary for advancing daily business needs.Demonstrate reliable attendance and assist with departmental responsibilities.Provide special project support across all departments.

Essential Skills

1+ year of customer service experience, preferably in a dealership environment.Strong Microsoft Office Excel skills and data entry proficiency (minimum 37 WPM).Strong communication skills, both written and verbal, with keen attention to detail.Experience in call center, logistics, dispatching, and transportation management.

Additional Skills & Qualifications

Experience with MS Office (Excel, Word).Fast-paced work environment experience.customer service; call center experience is a plus.

Work Environment

The position is fully on-site at the headquarters, operating in a cubicle environment. Work hours are Monday to Friday, 8 AM to 5 PM, with weekends off. Enjoy a family-oriented work environment with opportunities for growth across 11 different departments, and experience working for one of the fastest-growing fleet transport companies.

Job Type & Location

This is a Contract to Hire position based out of Gainesville, VA.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gainesville,VA.

Application Deadline

This position is anticipated to close on Jan 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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