Major Responsibilities:

Strategic Communication & Leadership Activation

Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise. 

Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives. 

Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness. 

Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences. 

Communication Delivery & Activation Events

Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print). 

Partner with People Activation Events on the development of division activation events including leadership events, town halls and more.  

Drive storytelling to connect strategies, initiatives, and campaigns across the division. 

Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages. 

Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership. 

Team Leadership & Development

Lead, mentor, and develop one or more communication advisors. 

Promote a culture of high performance, continuous improvement, and strategic partnership. 

Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness. 

Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement. 

Licensure, Registration, and/or Certification Required:

N/A 

Education Required:

Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field  

Experience Required:

Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management 

Proven track record of developing and executing successful communication and change management strategies within a complex, large organization. 

Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments. 

Familiarity with healthcare and front-line workplaces preferred. 

Knowledge, Skills & Abilities Required:

Strong consultative skills and leadership  

Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail. 

Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands 

Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences 

Expertise in crisis communication and reputation management helpful 

Proficiency with internal communication platforms and digital tools 

Physical Requirements and Working Conditions:

Must live in market with ability to travel up to 30% within assigned market

*Due to complex requirements, remote work is NOT permitted in: CA, DC, CO, CT, HI, MA, MD, MN, ND, NJ, NY, OR, RI, VT, WA and working Internationally.*

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.