We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionScope of Position
Sales Operations optimize the effectiveness of the District Sales team by engaging in activities that support our sales processes and strategies. Using strong analytical, communication, and deadline management skills, Sales Operations effectively collaborates with staff in various job functions, owns and completes tasks of moderate to high complexity, and performs well in a challenging and fast-paced environment. This position provides support to the District Sales Manager and to the District Sales team. The Sales Operations role provides growth opportunity, recognition and reward for the achievement of business results.
KEY RESPONSIBILITIES
• Qualify sales leads utilizing reporting and analytics tools.
• Engage in pre-sale engagement activities for target customers prior to Sales engagement.
• Organize sales events to drive existing and new customer engagement.
• Utilize the Customer Relationship Management system to help manage and organize the District Sales team’s customer accounts, enable global engagement, and ensure data integrity measurements are met.
• Coordinate bid response information as requested by the District Sales team or the Expeditors network.
• Produce reporting on key metrics and manage monthly delivery of key reports to the District Sales Manager.
• Ensure updated marketing materials are accessible to Sales team, and create customer-focused PowerPoint presentations in support of business development.
• Coordinate visitor management for the district and ensure the Sales team maximizes opportunities for scheduled meetings with visitors and customers.
• Attend training & development sessions to understand the requirements of Sales, and be able to provide Sales with updates on new developments and tools.
• Support the onboarding of new Sales personnel. • Manage and/or contribute to weekly sales meetings, as directed by the District Sales Manager.
• Communicate new internal information and tools to Sales, ensuring they are informed of new developments.
• Take on additional assignments, as required, in support of company needs.
Qualifications• Proficient with data and data analysis using Excel and other tools.
• Aptitude and desire to learn Sales fundamentals and processes.
• Passion to drive and support a team toward winning results.
• Outstanding time management skills, attention to detail, and sense of urgency to achieve goals.
• Outstanding problem solving, organizational, and interpersonal skills.
• Confidence to make decisions in response to changing conditions.
• Confidence to proactively collaborate across the Expeditors network to support Sales efforts.
• Highly proficient in PowerPoint, Word, Excel. Familiar with PowerBI.
• Ability to influence others to action.
• Ability to independently apply creativity and problem-solving skills to achieve results.
• Ability to work productively both individually and in a team environment.
• Ability to work off-site for local events. • Oral and written proficiency in the English language.
• Flexibility to take on additional tasks as requested.
• Fluent in English
Additional InformationExpeditors offers excellent benefits:
Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus