District Manager

 

Position Profile

The Sales District Manager drives, leads, and develops a team of Account Managers to demonstrate customer‑focused, consultative selling within the district. This role provides coaching on business planning, account strategy, pipeline development, and opportunity management to achieve sales objectives. The manager is responsible for new business development, expanding services within existing accounts, and proactively managing the district P&L to respond effectively to changing business conditions.

Job Duties and Responsibilities Sales Leadership Lead a sales team in executing Ricoh’s Equipment and Services strategy, capabilities, standards, and actions. Drive profitable revenue growth across equipment and services, including contract retention, expansion, and added offerings. Lead new business development initiatives focused on Ricoh’s hardware and market-based services portfolio. Increase market share by championing and driving adoption of new services. Team Management & Performance Hold Account Managers accountable for sales activities, KPIs, and closing business to deepen account penetration. Establish clear expectations through consistent routines and inspection of activities that support sales objectives. Collaborate with internal resources to align support, talent, and processes that drive growth. Engage peers and specialty groups to resolve issues and improve processes. Coaching & Talent Development Assess team talent, identifying strengths and development areas. Coach Account Managers in Ricoh’s selling methodology to ensure mastery of fundamentals and continuous improvement. Create and implement development plans that challenge and elevate team performance. Business Management Proactively manage activities to achieve company financial targets. Manage the business through execution of KPIs and ensure GP growth across all business lines. Review and adjust to business needs based on district P&L outcomes. Perform other related duties as assigned. Qualifications (Education, Experience, Certifications)

Required:

Bachelor’s degree or equivalent relevant experience. 7+ years of experience selling products and services. 5+ years of sales management experience. Consultative sales experience. Industry experience preferred. Strong understanding of P&L management. Knowledge, Skills, and Abilities Energetic: Leads with optimism and possibility; demonstrates agile leadership. Adaptable: Maintains a growth mindset and adjusts effectively to change. Service-Oriented: Places the customer at the center of decision-making. Innovative & Future-Focused: Balances short-term needs with long-term vision. Open-Minded & Authentic: Inclusive, honest, genuine, and trustworthy. Data-Driven: Makes fact-based decisions and uses data for insights and direction. Accountable: Owns actions, commitments, and results. Agile: Drives outcomes through decisive action and people leadership. Expert customer service and sales skills. Strong ability to motivate teams and achieve district goals. Excellent communication skills with internal and external audiences. Strong listening, problem-solving, and feedback skills. Strong interpersonal skills and self-motivation. Demonstrates business acumen and leadership capabilities. Promotes teamwork and models collaborative behaviors. Understands and implements company initiatives. Proficient in Microsoft Office Suite. Working Conditions / Mental & Physical Demands Primarily works in an office environment with standard lighting, ventilation, noise levels, and temperature. Experiences cyclical stress due to frequent goals and deadlines, along with daily stress tied to decision-making responsibilities. Mostly sedentary work with occasional walking, standing, bending, reaching, and light lifting (typically under 10 lbs). Requires moderate manual dexterity for tools such as keyboards, calculators, and office equipment. Requires periodic customer site visits, which may include locations not accessible via public transportation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.