Charlotte, NC, USA
6 days ago
District Facilities Operations Director

Department:

11427 Regional Non Enterprise Corporate - Facilities: Corp Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

None

Pay Range

$66.85 - $100.30

Major Responsibilities:

Serve as the primary liaison among tenants, property management, and service partners, ensuring effective communication and alignment.   

Lead and oversee facilities operations, including building systems, security, janitorial, food and beverage, and groundskeeping.   

Maintain smooth daily operations across academic, research, corporate, and public spaces.   

Develop, enforce, and maintain policies, procedures, and systems to promote operational excellence, sustainability, and efficiency.   

Coordinate and unify teams for daily district activities, acting as a key representative to tenants and the broader community.   

Collaborate with event planning teams and vendors to support community and tenant programs, ensuring facilities readiness and safety for events.  Anticipate and address operational requirements before, during, and after events.   

Set goals and metrics for facilities performance, tenant satisfaction, and operational efficiency.   

Manage vendor contracts and service-level agreements to guarantee quality, cost-effectiveness, and accountability.   

Identify and implement opportunities for process improvement, technology adoption, and sustainability initiatives.   

Develop and manage annual operating and capital budgets, ensuring fiscal responsibility and alignment with organizational objectives.   

Supervise, develop, and foster a collaborative, accountable culture among facilities staff and service providers, strengthening district partnerships. 

​  

Minimum Job Requirements 

Education

​​Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field required. ​​ 

Certification / Registration / License 

Experience

​10+ years of progressive facilities operations, property management, or related experience in a complex, mixed-use environment.  

Proven track record overseeing vendor relationships, managing diverse and complicated stakeholders and driving teams towards operational efficiency.   

Experience supporting or coordinating event operations in public or tenant-facing spaces.   

Knowledge / Skills / Abilities 

Strong leadership and interpersonal skills with the ability to engage diverse stakeholders.   

Excellent organizational and problem-solving skills with a focus on operational excellence.   

Financial acumen, including budget development and management. 

Physical Requirements and Working Conditions

Preferred Job Requirements 

Education

Master’s degree preferred.   

Experience

Academic, research, or corporate campus experience strongly preferred

Knowledge / Skills / Abilities 

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance

Benefits and more

Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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