Distributor Operations & Systems Manager

Job Description

Your Job:

DMS Manager is responsible for managing and optimizing the Distributor Management System to support sales, distribution, and supply chain operations. This role ensures real-time visibility of secondary sales, inventory, schemes, and distributor performance, enabling efficient decision-making and strong market execution.

About Us:

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world.

Kimberly-Clark proudly leads the way in providing better care for a better world.

Led by Purpose. Driven by You

Role Overview & Primary Accountabilities:

Manage end-to-end operations of the Distributor Management System across FMCG distributors

Ensure accurate capture of secondary sales, stock levels, returns, pricing, and promotional schemes

Drive distributor onboarding, master data management, and system compliance

Coordinate with Sales, Supply Chain, Finance, and IT teams to align DMS outputs with business needs

Monitor distributor performance, coverage, and productivity through DMS dashboards and reports

Support sales planning, demand forecasting, and replenishment using DMS data

Ensure timely month-end closures, reconciliations, and data integrity

Lead DMS rollouts, upgrades, and enhancements across regions

Train distributors, sales teams, and field users on DMS usage and reporting

Act as the escalation point for distributor system issues and ensure quick resolution

Ensure adherence to company policies, trade terms, and audit requirements

Essential Requirements:

Bachelor’s degree in Business, IT, or related field

3-5 years of experience in FMCG sales operations, distributor management, or DMS administration

Strong understanding of FMCG distribution models, including primary & secondary sales

Hands-on experience with FMCG DMS platforms

Proficiency in Excel, reporting tools, and sales analytics

About You:

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

What’s on offer:

Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more.

To Be Considered:

Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation. 

Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA!

Kimberly Clark is proudly ranked by Forbes as 'World's Best Employer' 2021, 2022!

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.

#R-IFP

Primary LocationKuala Lumpur Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time