Responsible for managing the distribution and logistics network for Jack in the Box. Serves as primary point of contact for Jack’s key Third Party distribution partners, including managing the vendor relationship, resolving any product flow and supply issues, as well as ensuring timely delivery of items/products in service to the restaurants. Partners with cross-functional and internal team members to assure all KPIs are met by 3rd party vendors.
KEY DUTIES/RESPONSIBILITIES:
•Leads efforts to resolve product flow and supply issues on core menu items (system-wide issues) by communicating with category Teams, vendors, and distributors as required. Provides assistance to Supply Chain Program Manager on resolving product flow and supply issues on remaining menu items, when necessary.
•Manages distribution operations to ensure achievement of cost, productivity, accuracy, service or timeliness objectives via KPls and distribution management processes. Evaluates the effectiveness of current or future distribution and logistics processes. Identifies, recommends, develops, and implements tools and enhancements to improve distributor performance, resolving service issues as needed. Establishes and maintains documentation of processes and procedures..
•Collaborates and communicates with other departments to integrate distribution and logistics with business systems or processes. Represents Jack in the Box Distribution and Logistics on the cross-functional Supply Chain and Food Safety Team.
•Manages Supply Chain onboarding of new franchises by providing distributor information, reporting, and support; provides long term support on service issues as well as a general overview of the Supply Chain Department.
•Monitors corporate and franchise new restaurant and remodel construction schedules and project status to ensure availability of supplier inventory for on-time restaurant openings. Acts as a primary point of contact for KECs and serves as the liaison between Equipment Purchasing category managers and KECs regarding inventory levels, supply risks, and potential exposure. Identify and corrects KEC/vendor customer service-related patterns. Updates Lucernex, meets biweekly with KECs, and reports out on any construction delays/issues.
•Responsible for overseeing the fuel surcharges, markup tracking, new restaurant opening/smallwares templates and onboarding, ownership changes and marketing promotion calendar review.
•Oversees and manages Jack in the Box Supply Chain records retention and intranet.
•Performs other related duties, tasks and responsibilities as required, assigned and directed.
QUALIFICATIONS:
Education: Associate’s or bachelor’s degree preferred, preferably in Supply Chain Management, Business Administration, or related field.
Experience: 5 years related experience in distribution logistics and/or supply chain management, preferably in the restaurant industry. Demonstrated experience in managing both external and internal cross-functional relationships.
Skills/Knowledge/Abilities:
•In-depth knowledge of logistic and distribution management processes and techniques.
•Excellent leadership skills, interpersonal, problem-solving, and negotiation skills.
•Effective verbal and written communication skills; highly motivated and organized.
•Working knowledge of personal computers and the MS Office Suite.
•Demonstrates integrity and ethical behavior.
Physical Requirements: Ability to speak/hear clearly in person and on the telephone. Ability to operate a personal computer. Work is typically sedentary but may require standing/walking. Ability to travel approximately 10%-15% of time or as business needs require.
The range for this position is $90,000 - $127,000 and is based on an employee located at our corporate headquarters in San Diego. If the candidate is hired in a different city to work remote, we may apply a geographic pay differential based on the cost of labor in the market in which the employee resides.