Description

This job contributes to the company’s success by ensuring the highest level of account or specialized functional support for Logistics Services- supporting account and order management for our Channel business. The role supports operational and proactive issue resolution, driving customer satisfaction and supply chain compliance through effective order management, proactive communication, logistics execution, and collaboration with Starbucks partners in planning, distribution, channel, and manufacturing.

Skills

logistics, customer service

Top Skills Details

logistics,customer service

Additional Skills & Qualifications

Team culture/work environment:

•\t Channel development team, highly collaborative

Key projects:

•\tSupporting order management for channel development

Daily Responsibilities:

•\tCoordinates daily logistics operations, including order management, shipment tracking, and issue resolution to ensure timely and accurate delivery. 

•\tCommunicates proactively with internal teams and external partners to resolve service disruptions and maintain high levels of customer satisfaction. 

•\tSupports compliance with logistics policies and procedures, ensuring accurate documentation and adherence to regulatory requirements. 

•\tCollaborates with planning, distribution, and retail operations teams to align logistics execution with business needs. 

•\tAttends meetings, contributes to collaborative problem-solving, and interacts effectively with customer teams to support operational goals. 

•\tIdentifies recurring issues and recommends process improvements to enhance service reliability and efficiency. 

•\tMaintains accurate records and reporting to support performance tracking and continuous improvement initiatives. 

Interaction level with team:

•\t Highly interactive with cross functional teams and business partners

•\tA majority will be independent work

•\tWork with NACP and 3rd party external customers

Technology requirements:

•\t Microsoft Office Suite

•\t Oracle or other CRM tooling experience

Degree or certifications required:

•\t Preferred BA in related field (e.g., Supply Chain Management, Business, Operations, or Logistics) 

Years experience:

•\t 2+ years of experience in logistics, transportation, or supply chain operations

Experience Level

Entry Level

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, Dental & Vision401(k)/RothBasic/Supplemental Life & AD&DShort and long-term disabilityHSA & DCFSATransportation benefitsEmployee Assistance ProgramCompany Paid Time off or State Sick Leave

Pay and Benefits

The pay range for this position is $26.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Seattle,WA.

Application Deadline

This position is anticipated to close on Aug 12, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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