Dispenser R&D IoT System Technician

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world.  It starts with YOU. 

As the Dispenser R&D System Technician, you will work on Testing and Quality Assurance by conducting system-level testing and validation of IoT devices and firmware.  You will also support prototype and commercial dispenser testing.  Troubleshooting and Support: Collaborate with development teams to ensure system compatibility, diagnose and repair hardware and firmware issues and provide technical support to clients and end-users.  You will also provide customer support and technical support to clients and end-users, assisting with device set up, troubleshooting, firmware updates and providing guidance on proper use and maintenance of IoT devices.

In this role, you will:

Run product verification and validation testing to confirm the system (hardware, firmware, and software) meet product specifications and system components are functioning properly.

Run system regression testing for quality assurance

Support the lab coordinator for testing of prototype dispensers and commercial dispenser changes; standard and non-standard testing

Fabricate structures to facilitate dispenser testing; mounting dispensers

Participate in test method development

Communicate results to the engineering team by documenting results in formalize reports and discuss refinements

Ability to troubleshoot and diagnose issues as they occur; support engineering teams with solution development

Collaborate with hardware, firmware, and software development team to ensure compatibility and integration with other systems and applications.

Support dispenser complaint resolution by analyzing returned dispensers in the lab and developing solutions with the engineering team

Support sales team in resolving issues at customer accounts

Support the Onvation SAAS (Software as a Service) to meet system reliability metrics

Identify opportunities for mechanical, electrical, firmware, and software improvements

Participate in video guides that help the sales team and customers with fixes

Travel may be required to customer accounts (2x per year)

Ensures the lab meets safety standards

Maintains lab equipment and tools

Keeps the lab clean and ready for possible customer tours

Collaborate with warehouse team to ship products to outside labs and customers

Run and maintain 3D printers

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

A Bachelor’s in Engineering or a related field from an accredited college or university with a minimum of 5 years or more of experience

Basic electrical skills, including batteries and circuit work, reading and deciphering electrical schematics

Understanding of power electronics, battery management systems, signal integrity, and control systems

Basic mechanical/DIY skills and usage of tools

Familiarity with testing methodologies and equipment

Computer proficiency for data logging, system tracking, and testing rig operation

Knowledge of communication protocols I2C, SPI, UART, or other protocols for system interface, programming, and debugging

Strong communication and teamwork abilities

Ability to lift heavy objects up to 35 pounds.

Preferred (not essential, but desired):

Demonstrated ability to organize and drive projects to completion within required timeframes,

managing internal teams and external joint development partners

Experience in embedded systems, software, and firmware engineering. Proficient with back-end

development architecture enabling connectivity.

Familiarity with programming languages C, C#, and Python

Experience developing wireless communication systems and Radio Frequency (RF) design

Experience developing IoT systems i.e. WIFI, Bluetooth, ZigBee, Thread, LoRa, cellular IoT, etc.

Familiarity Agile product development - sprint management, etc.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Onsite

 Salary Range: 87,260 – 107,780 USD At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary LocationRoswell Building 400

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time