Dispatcher Assistant
UPS
**Primary Job Posting Location:**
Caledon, Ontario Canada
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position provides customer service to internal and external customers. This role will enter data for order processing, document scanning, shipment routing, and others. This position solves problems and maintains ongoing professional relationships with customers.
**Job Title:** Administrative Assistant III
**Job Type:** Part-Time / Permanent / On-site
**Workdays** :
_Sunday to Thursday_ (must be able to work 5 days of the week)
**Shift hours:** 8.00 **PM** to 1.00 **AM** (must be able to work a minimum of 25 hrs. per week)
**_or_**
_Saturday to Wednesday_ (must be able to work 5 days of the week)
**Shift hours:** 8.00 **A** **M** to 1.00 **P** **M** (must be able to work a minimum of 25 hrs. per week)
**Shift Duration:** 5 hours a day (requires flexibility with Start and Finish time on _Sunday_ )
**Work Location:** 12424 DIXIE ROAD CALEDON, ON L7C 2L7
**Hourly Wage** **:** $17.75 per hour
**Key Responsibilities and Duties**
+ Completes and provides various reports throughout the day.
+ Dispatching of drivers to various customer locations.
+ Answering calls from both internal and external customers.
+ Both face to face and over the phone customer service.
+ Data entry management.
+ Working with internal applications.
**Requirements**
+ 1 year of previous dispatcher experience with LTL and FTL – **Required**
+ 1 year of previous logistics or related field experience – **Required**
+ Intermediate computer skills: Microsoft Office - **Required**
+ Excellent verbal and written English (proficiency) communication skills – **Required**
+ Bachelor's degree or international equivalent – Preferred
+ Ability to work with minimal supervision
+ This position requires complex problem solving skills, ability to work under high pressure situations with time sensitive cargo.
+ Ability to work in a fast-paced environment
**Compensation and Benefits**
+ 2 weeks of paid vacation after one year of service.
+ Vision, health, and dental benefits after 60 days of service.
+ Overtime.
+ Weekly Pay/ Direct Deposit- Every Friday.
+ Immediate access to UPS ‘Employee Discounts’ upon hiring.
+ Paid training.
+ Pension Plan.
+ Free Onsite Parking.
+ Opportunity for advancement within a Fortune 50 Company.
**Expenses/Working Conditions**
+ Adhere to the company’s Appearance Guidelines.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
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