Qualifications:

2-3+ years of dispatch experience.Proficiency in Microsoft 365 (Microsoft Teams, Microsoft Office).Experience in high-growth and fast-paced environments.Strong communication skills for verbal and written interactions.Experience in utilities, HVAC, EMS, or related fields.Skills in customer service, data entry, administrative support, and dispatch customer service.

Work Environment

The work hours are from Monday through Friday 8:00 AM to 4:30 PM, with remote work available on Fridays after training. Our brand-new office in Naperville offers a modern, energetic environment with amenities such as a gym, basketball court, coffee shop, convenience store, and a well-equipped kitchen area.

There will also be opportunities for overtime.

Job Description

We are seeking a dedicated Dispatcher to provide exceptional support to our technicians. This role offers a unique opportunity for career growth in an exciting industry, whether you are an experienced dispatcher or new to the field. You will manage a daily workload of approximately 50 calls and ensure timely responses to all required work. This position requires the ability to prioritize and dispatch emergency work efficiently while delivering best-in-class service to our customers.

Responsibilities

Manage and reallocate daily workload to ensure timely response to all required work.Dispatch emergency work efficiently and accurately, providing exceptional customer service.Utilize Google Maps to route technicians effectively.Communicate with management regarding issues, errors, and customer complaints promptly.Apply strong decision-making skills to manage resources in alignment with company and customer requirements.

Job Type & Location

This is a Permanent position based out of Naperville, IL.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Naperville,IL.

Application Deadline

This position is anticipated to close on Feb 12, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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