Are you looking to join a global materials company committed to providing innovative and sustainable solutions for the construction industry? Apply here today! We are seeking a proactive and organized Dispatcher to join our team. The ideal candidate will be responsible for coordinating delivery schedules, assigning drivers, and ensuring timely and efficient product deliveries. This role requires strong communication skills, attention to detail, and a commitment to providing excellent customer service in a fast-paced environment. Responsibilities + Coordinate delivery schedules with plant production and yard personnel based on truck capacities, distances to delivery sites, and unloading times. + Collaborate with customer service representatives to schedule customer deliveries. + Generate invoices, delivery tickets, and related shipping documents. + Assign drivers for scheduled deliveries of concrete products. + Create reports for cash and charge sales. + Strive to meet customer expectations and achieve positive customer satisfaction survey results. + Work with operations and sales to resolve issues and improve service quality. + Develop relationships with internal customers to address their needs. + Record quantities of sand, cement, gravel, and water for each mix on loading tickets. + Maintain radio contact with drivers to expedite deliveries. + Recommend procedural improvements to enhance customer service. + Adhere to all company and OSHA rules and regulations, wearing proper safety equipment on plant grounds. + Meet or exceed company safety standards. + Perform other job responsibilities as assigned by management. Essential Skills + 1+ year of dispatching experience preferred. + 3 years of experience in a customer-facing role. + Experience in high call volume environments. + Scheduling experience is highly preferred. + Strong customer service skills. Additional Skills & Qualifications + Experience in a call center or logistics environment. + Ability to handle inbound calls effectively. + Proficiency in generating reports and documentation. Work Environment The position is based in an office environment with an open floor plan and cubicles. The onsite schedule is from 8:30 AM to 4:30 PM, which may shift to 9 AM to 5 PM during the busy season. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in El Dorado Hills,CA. Application Deadline This position is anticipated to close on Jun 3, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.