Position Details Position Information

Position Title Director Tutoring/Testing Classification Title Administrator Position Number B195PD Grade Level D2 Starting Wage/Salary $84,460 - $94,000 plus exceptional benefits Close Date 03/01/2026 Open Until Filled No Open Until Filled Notes Position Type/Employee Class Administrative Faculty Status Not applicable FTE 1.0 Contract Months 12 Overtime Eligible Exempt Location Bend Hybrid Remote Work Eligible? No Exceptional COCC Benefits Summary

CLICK HERE TO VIEW BENEFITS & PERKS Primary Purpose The Director of Tutoring and Testing is responsible for the administration of an established tutoring program that serves the Central Oregon Community College (COCC) student needs on the Bend, Redmond, Madras and Prineville Campuses. Also responsible for COCC’s Testing services including COCC student and other professional certification testing available via Pearson VUE, CLEP, Certiport. Serve as the chief examiner and resource for the GED testing program at COCC.

Essential Duties and Responsibilities Are you passionate about student success and thrive at the intersection of academic support, leadership, and innovation? Central Oregon Community College is seeking a collaborative, student-centered Director of Tutoring and Testing to lead and grow essential academic support services across our Bend, Redmond, Madras, and Prineville campuses.In this role: You will oversee a well-established tutoring program and a regional testing center that supports COCC students, community members, and professional certification programs. You will lead a diverse team, partner closely with faculty, manage budgets and operations, ensure accessibility and testing integrity, and help shape services that directly impact student learning, retention, and success. If you enjoy strategic planning, mentoring teams, balancing big-picture goals with day-to-day operations, and making systems work better for students—you’ll feel right at home here. Join us and help ensure every COCC student has the tutoring support and resources they need to succeed. Department Specific Knowledge, Skills, and Abilities Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

Ability to assess tutoring needs and determine appropriate service level and offerings to support students in different COCC subject areas. Ability to lead, supervise, evaluate and prioritize assignments for all tutoring and testing staff members. Ability to maintain methods of tutor accountability to achieve a reliable, ethical and responsive service for faculty, students and community members. Ability to evaluate and adjust tutoring services to balance academic support with long-term student retention. Ability to pass annual certification exams as test center supervisor for multiple vendors as well as hire, train and certify a staff of test proctors who are part-time, temporary/hourly hires. Ability to provide ongoing training and re-training for a team of test proctors on high-stakes testing procedures, ensuring compliance and minimizing institutional liability. Ability to evaluate market demand and feasibility for computer-based testing services within the local service area. Ability to determine how to serve the COCC students and all other regional test takers in an affordable and equitable fashion. Ability to address potential academic and testing integrity violations in accordance with institutional and other testing policies. Ability to effectively balance testing demand within limited space constraints. Ability to track usage of the Tutoring and Testing services and analyze data related to student retention efforts. Ability to use office equipment. Knowledge and skill in software and hardware for word processing, Excel, PowerPoint and Computer Aided Instruction (CAI). Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. Ability to hire and mentor a diverse team that respects each other’s differences. Ability to work effectively and sensitively with constituents from diverse cultural backgrounds and perspectives. Ability to effectively manage and assess departmental budgets and do fiscal forecasting. Ergonomic Requirements Typical office hours are established between 8 am – 5 pm during the workweek. However, a flexible work schedule, including nights and weekends and recurring late/early hours is expected, as needed, due to the nature of the responsibilities.Work on a computer screen more than 50 percent of time. Must be able to kneel, stoop, crawl, or crouch for one percent of the time. Must be able to guide, feeding materials into proper position for two percent of the time. Position involves extended standing and some lifting under 40 pounds for 20 percent of the time. All individuals are required to perform essential functions with or without reasonable accommodation. Minimum Requirements Education Bachelor’s degree in education, communications, business or related field required.

Experience
Total of six years’ experience, including: Two years of experience in developing/leading initiatives and managing budgets. Two years of working in an education environment, serving students. Two years of supervisory experience, including hiring, training, evaluating, and scheduling staff. Equivalency Statement The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process. Preferred Qualifications Education Master’s degree in education, communications, business or related field.

Experience Experience working in tutoring in an educational environment. Experience working in testing in an education environment. Professional work experience with Pearson VUE, Certiport, and/or CLEP testing. Professional work experience at a community college or university. EEO Statement The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting. Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of education? No High School Diploma or GED High School Diploma or GED Professional Certification or License (not a degree) Associates Degree Bachelor’s Degree in Progress Bachelor’s Degree Master's Degree in Progress Master's Degree Ph.D in Progress Ph.D Ed.D in Progress Ed.D J.D. M.D Other Doctorate Level Degree * As the minimum requirement please explain how you meet the total of six years’ experience, including two years of experience in developing/leading initiatives and managing budgets, two years of working in an education environment, serving students, and two years of supervisory experience, including hiring, training, evaluating, and scheduling staff.

(Open Ended Question)

* We recognize the value of skills, knowledge, and experience gained outside of formal education and paid employment. Applicants who do not meet minimum education and/or experience requirements but possess other qualifications or experience they feel are equivalent are encouraged to apply. Check the applicable box(es) below and explain in the next question why your education/experience should be considered equivalent. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on the box or boxes you check, as we are committed to a fair and thorough evaluation process. I meet all minimum requirements (education and experience) listed for this position. I do not meet the minimum education degree requirement(s). My degree is not in the required stated area(s). I have less than the minimum years' experience in the area(s) required. * As a follow up to the previous question, explain how your education/experience should be considered equivalent to the minimum requirements. If you feel you meet all the stated minimum requirements, please put N/A. All applications are reviewed by a member of our Human Resources team. You will not be automatically eliminated by our recruitment software based on your response, as we are committed to a fair and thorough evaluation process.

(Open Ended Question)

* Please explain any experience you have in tutoring in an educational environment.

(Open Ended Question)

* Please explain any experience you have working in testing in an education environment.

(Open Ended Question)

* Please explain any experience you have working with Pearson VUE, Certiport, and/or CLEP testing.

(Open Ended Question)

* Do you have a valid Oregon Driver’s License or ability to obtain within 30 days of employment. Yes No, not able to obtain an Oregon Driver's License In support of COCC’s commitment to diversity, equity, and inclusion, bilingual fluency in English and another language is considered a plus: Please list any languages other than English in which you are fluent (read and write).

(Open Ended Question)

* Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload either your DD214 and 215 (215 if applicable) or your certification that you expect to be honorably discharged from the military within 120 days. You will have the opportunity to upload the document(s) in the next step of this application process. If you have questions about what document(s) to provide, email MyHR@cocc.edu. Yes, I am a veteran. No, I am not a veteran. If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

(Open Ended Question)

* COCC employees must work and reside in the state of Oregon. Are you currently residing in, or willing to relocate to, the state of Oregon by the start date of this position? Yes, I currently reside in or will reside in the state of Oregon by the start date of this position. No. * The College CANNOT provide support or sponsorship of any type for visa applications and related paperwork for employment purposes. To be considered, applicants must already be authorized to begin work in the United States, be able to arrive in the country, and maintain work eligibility without the College’s sponsorship or support. Are you currently, or will you be, authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College’s sponsorship or support by the position’s start date? Yes, I am already or will be authorized to begin work in the United States, able to arrive, and able to maintain work eligibility without the College’s sponsorship or support by the position’s start date. No. * Background checks are required for all employees of COCC. Should an offer of employment be made and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-4-0. Please indicate here if you will provide consent to the criminal history check when requested by the College. Yes, I will provide my consent when requested. No, I will not provide my consent when requested. Required Documents Required Documents Resume/Vitae Cover Letter College Transcript 1 (unofficial) Optional Documents US Military DD 214