Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

At the DoubleTree By Hilton Hotel Manchester Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree By Hilton Hotel Manchester Downtown with Pyramid Hotel Group can mean for you!    

What you will have an opportunity to do:

EXECUTIVE HOUSEKEEPER

Job Summary

Responsible for overseeing and directing all housekeeping operations in the hotel; ensuring cleanliness, organization and high standards of service.  This role involves managing housekeeping staff, maintaining quality control and ensuring guest satisfaction while adhering to budgetary guidelines and hotel policies

The primary responsibilities will include but are not limited to:

Oversee and direct the operations of housekeeping, laundry and public area cleaningEnsure all guest rooms, public areas and back of the house spaces meet and exceed cleanliness and presentation standardsImplement and enforce hotel brand standards, health regulations and safety protocolsMonitor and enforce all hotel policies and proceduresConduct regular inspections to maintain quality control and address any and all deficienciesRecruit, train, schedule, and supervise all housekeeping staffFoster a positive work environment and promote teamwork among associatesManage the inventory of cleaning supplies, linens, and guest amenitiesMonitor departmental budgets and control labor and supply costsRespond promptly and professionally to guest request and complaintsEnsure lost and found procedures are followedWork closely with other departments, including front office and maintenance, to enhance the guest experienceAssist in the oversight and cleanliness of the employee cafeteriaOther duties as requested by management

Qualifications

Minimum of 5 years of hotel rooms experience, with at least 3 years in a leadership role overseeing the department.Strong knowledge of housekeeping procedures, cleaning techniques, and industry standards.Strong leadership, communication and problem solving skills.Ability to work flexible hours; including weekends and holidays.Ability to speak and understand basic Spanish is preferred but not required.

Why join our team

Salary $65,000 to $80,000 based on experienceExceptional benefitsA wide array of medical plans to choose from for the perfect fit for you and your familyDental, vision, life, even pet insuranceEnjoy a variety of additional benefits including 401k with a company match, outstanding travel benefits at hundreds of Hilton hotels worldwide, free parking, free meals during your shift, and monthly employee celebration CARE RalliesWe pay weekly! Get paid every FridaySupportive Culture: Our team believes in the experience of both our guests and team members. We prioritize personal development, foster a culture of success, and understand that happy employees lead to happy guests

What are we looking for?

Qualifications

Minimum of 5 years of hotel rooms experience, with at least 3 years in a leadership role overseeing the department.Strong knowledge of housekeeping procedures, cleaning techniques, and industry standards.Strong leadership, communication and problem solving skills.Ability to work flexible hours; including weekends and holidays.Ability to speak and understand basic Spanish is preferred but not required.

Compensation:

$65000

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$80000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.