Overview 

The Director of Records Management leads the organization’s enterprise-wide approach to records governance, overseeing the systems and standards that ensure documents are properly stored, organized, maintained, and securely disposed of. The role focuses on strengthening compliance, improving accessibility, and advancing technology solutions that support efficient and compliant recordkeeping practices. This position plays a key part in reducing risk and promoting consistent information management across all business units.

Key Responsibilities 

· Manage/support the development, implementation, and maintenance of records management policies and procedures. 

· Develop and provide training and guidance to staff on records management practices, policies, and tools. 

· Assist business departments in creating systems that allow for accurate categorization, filing, and indexing of records for easy retrieval. 

· Perform regular audits of records to ensure compliance with legal, regulatory, and organizational standards for maintenance, retention, and destruction. 

· Provide support for the preparation, transfer, and storage of records, ensuring proper documentation is maintained throughout the process. 

· Support the identification and retention of records in accordance with applicable organizational retention schedules. 

· Support implementation of electronic records management systems and other technology solutions. 

· Respond to internal and external inquiries related to records and information retrieval, in conjunction with other internal departments, as appropriate. 

· Ensure that records that have reached a destruction point are disposed of in a secure manner. 

· Prepare reports and summaries related to records management activities as required. 

Education 

Bachelor’s degree (Required) 

Experience 

7 years of document control, records management or similar experience 

Experience in matrixed or direct leadership roles requiring strong collaboration.