**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! **Description** The Director of Quality leads the organization’s quality strategy, ensuring products, processes, and systems meet regulatory standards, customer expectations, and internal performance goals. They oversee quality assurance, quality control, audits, and continuous improvement initiatives across the business. The role partners closely with operations, engineering, and supply chain to drive root‑cause problem solving, improve reliability, and reduce defects. This leader also fosters a culture of excellence, compliance, and proactive risk prevention. **As the Director Quality, you will:** + Streamlining and continually improving existing quality policies, procedures, and instructions + Integrating technical excellence into every aspect of the project lifecycle + Working closely with Operations, Engineering, Product Safety, and Procurement throughout the product lifecycle + Developing and maintaining documented information that reflect the Management System that meets the requirements of ISO 9001, coordinating internal technical audit teams and quality certification processes as well as additional agency requirements such as: CSA, ASME and PED as examples + Leading the Quality team in collaboration with geography management + Coaching and developing direct reports as well as setting expectations on the development of all quality professionals globally + Providing direction on the development of solutions to problems which have been defined, but where investigation is often required to clarify possible complex interfaces and solutions desired + Through contacts with educational institutions, societies, equipment manufacturers, agencies, etc., keeping abreast of new development germane to quality, reliability, and agency activities + Applying continual improvement principles and techniques, using data analysis, understanding, and applying statistical methods, coordinating the use of CBS tools (DMAIC, 5S+1, Process Capability Analysis, SPC, MSA, FMEA, Lean techniques, etc.) + Providing the quality and reliability related requirements/metrics as part of the New Product Development (NPD2.5) process and the related phase/gate reviews **Required education, experiences & skills:** + Bachelor’s degree in Science, Engineering, or related field + At least 10 years’ experience as a plant quality manager + An additional 5 years’ experience leading, implementing and managing enterprise-wide Quality Management Systems for large-scale, global, matrixed organizations + Extensive experience in and knowledge of quality management principles and methodologies including ISO 9001, Six + Sigma and Lean experience + Strong proficiency in project management approaches and tools + Exceptional communication, presentation, and facilitation skills + Experience partnering closely with and advising senior leadership and executives + Proven problem solving and root cause identification skills + Strong analytic and decision-making abilities + Proven ability to influence others, work effectively with all levels in an organization, and move teams toward a common vision or goal + Ability to travel and work together with the plant locations, customers and suppliers to resolve difficult quality or reliability problems with complex product components, processes, or materials- + Up to 50% international travel required **Preferred education, experiences & skills** + Advanced degree (MBA or MS in Quality/Engineering). + Professional certifications such as **ASQ CQE, CQA, CMQ/OE** , + **Six Sigma Black Belt** . + Familiarity with **supplier quality** , incoming inspection, and vendor development. **Why Work in St. Louis, Missouri** Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work. **About Our Location** Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses. **Collaboration First Hybrid Work Arrangements** : This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers. **\#LI-FS1** **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.