You have discovered the perfect setting to expand your skills and make a meaningful impact. Partner with an organization committed to defining the future of site reliability in the financial sector.

 

As a Director of Site Reliability Engineering at JPMorgan Chase within the Consumer and Community Banking - Infrastructure & Production Management team, you will constantly establish new collaborative partnerships that allows your team to work across functions, proactively engage team members, initiate career conversations, and delegate assignments and opportunities, equitably. Your responsibilities will also include inspiring your team and others to deliver robust and resilient products and services to our clients. You will be tasked with developing company-wide reliability strategies and leading your team in the implementation and execution of these strategies. 

 

Job responsibilities

Manages multiple stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirementsManages team members' development by ensuring they have access to resources needed for learningAnticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirementsApplies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplinesImplements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation

 

Required qualifications, capabilities, and skills

Formal training or certification on Site Reliability / Software Engineering concepts and 10+ years applied experience.  In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertiseExperience leading technologists to manage, anticipate, and solve complex technological issues Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK Stack, Splunk, etc.)Influences the team’s culture by championing innovation and change for successExperience in hiring, developing, and recognizing talentDraws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detailFormal training or certification on software engineering concepts and 10+ years applied experience10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise

 

Preferred qualifications, capabilities, and skillsKnowledge of data governance frameworks and best practicesFamiliar with Data Privacy regulations (e.g., GDPR, CCPA)Skills in identifying and resolving performance bottlenecksExperience with load testing and capacity planning