Boston, Massachusetts, United States of America
8 hours ago
Director of Revenue Management

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com   In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies.  We are growing and opportunities abound!    What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.   There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.  

What you will have an opportunity to do:

Pyramid Global Hospitality is seeking a strategic and results-driven Director of Revenue Management to support Chaminade Resort & Spa in Santa Cruz, California. This role will be based remotely, with regular monthly travel to the resort to collaborate closely with on-property leadership.

The Director of Revenue Management is responsible for developing and executing comprehensive revenue strategies to maximize occupancy, ADR, and RevPAR. This role partners closely with Sales, Marketing, and Operations leadership to drive top-line performance through data-driven decision-making, distribution optimization, and market analysis.

Key Responsibilities

Develop and implement strategic revenue management plans across all segments (transient, group, wholesale, and catering).

Optimize RevPAR through detailed demand forecasting, pricing strategies, and inventory controls.

Conduct in-depth analysis of market trends, STR reports, and competitive positioning to inform pricing decisions.

Lead weekly revenue strategy meetings with property leadership, ensuring alignment on short- and long-term strategies.

Partner with the Director of Sales & Marketing to establish group pricing, displacement analysis, and optimal business mix

Oversee all distribution channels including brand.com, OTAs, GDS, and third-party platforms to ensure proper positioning and rate integrity.

Monitor and manage rate parity, availability, and content across all channels

Maintain and analyze historical data to support forecasting accuracy and strategic planning

Identify opportunities to drive both rooms and F&B revenue, aligning with resort positioning and seasonality.

Act as a key strategic partner to the property leadership team, providing insights to improve overall financial performance.

Qualifications

Minimum 5+ years of progressive revenue management experience in hospitality.

Experience in a senior revenue role supporting a resort or complex hotel environment preferred .

Strong understanding of STR reporting, forecasting, and demand analysis

Proven ability to develop and execute pricing and distribution strategies across multiple channels

Experience with hotel systems including PMS, CRS, RMS, and channel management platforms

Strong analytical, communication, and presentation skills

Ability to work independently in a remote environment while maintaining strong collaboration with on-property teams.

Highly organized, strategic thinker with a hands-on, results-oriented approach.

Travel Requirement

This is a remote-based position

Monthly (or as needed) travel to Chaminade Resort & Spa in Santa Cruz, CA is required to support on-site strategy execution, team alignment, and business reviews.

What are we looking for?

Compensation:

$120,000

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$130,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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