Job Description

Why Join Us?

Competitive CompensationComprehensive Medical, Dental, Vision & Life InsuranceGenerous Paid Time Off (PTO) & Extended Illness Bank (EIB)Matching 401(k) Retirement PlanOpportunities for Career Growth & AdvancementRecognition & Reward ProgramsExclusive Discounts & Perks*

 

Job Summary 

The Director, Clinics provides strategic and operational leadership for one or more healthcare clinics, ensuring the delivery of high-quality, patient-centered care and efficient daily operations. This role is responsible for implementing business strategies, managing budgets, maintaining regulatory compliance, and developing staff to achieve performance goals. The Director collaborates with local and corporate leadership, physicians, and community partners to enhance service delivery, drive growth initiatives, and promote a culture of excellence across all clinics under their oversight. 

Essential Functions

Oversees day-to-day operations of assigned clinics, ensuring consistent delivery of quality patient care, operational efficiency, and adherence to organizational goals.Partners with local and corporate leadership teams to develop, communicate, and implement strategic and operational initiatives for clinic operations.Leads and manages clinic management teams, physicians, and staff to achieve clinical, financial, and patient satisfaction objectives.Oversees physician practice operations including scheduling, patient flow, revenue cycle processes, and administrative workflows.Works with leadership to develop and implement process improvement and growth strategies that enhance clinic performance and expand service lines.Ensures compliance with all regulatory and accreditation requirements, including environment of care, infection prevention, and privacy standards.Conducts routine rounding across all clinic locations to evaluate operational effectiveness, employee engagement, and patient experience.Investigates and resolves patient and provider concerns promptly, escalating issues to leadership as appropriate.Ensures cash handling and billing practices adhere to organizational policy and maintains appropriate internal controls.Coordinates clinic start-up, expansion, and transition activities in collaboration with corporate and facility partners.Performs other duties as assigned.Maintains regular and reliable attendance.Complies with all policies and standards.

Leadership Responsibilities

Supervision and Staff ManagementProvides leadership, mentorship and professional development opportunities for departmental staff.Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.Strategic Planning and Financial OversightCollaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.Monitors expenditures, ensuring cost-effective delivery of services.Evaluates and implements new technologies to enhance operational efficiency.Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.Quality Assurance and Regulatory ComplianceEnsures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.Participates in audits, inspections and accreditation processes as applicable.Follows established quality control practices to ensure accuracy, consistency and safety.Collaboration and CommunicationWorks closely with leadership teams to coordinate and improve service delivery.Stays up-to-date with industry advancements, new technologies, and regulatory changes.Staff ResponsibilitiesMay work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

Bachelor's Degree in relevant field required orSeven (7) plus years of direct experience in lieu of a Bachelor's degree requiredMaster's Degree preferred3-5 years of experience in closely related field with Bachelor's degree required3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

Strong leadership, organizational, and communication skills.Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.Communicate effectively with leadership, team members, and stakeholders.Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.Problem-solving and critical thinking skills.In depth knowledge of industry best practices and regulatory compliance (if applicable).Strong organizational and time management skills.Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

 

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