Plantation, FL, 33388, USA
3 days ago
Director of Marketing and Merchandise Execution
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Job Summary:** **​** Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable. As the Director of Marketing and Merchandising Execution, you will lead the Marketing Team and Merchandising Execution teams for the Hispanic Strategy Team, driving high-level strategic initiatives and fostering a culture of continuous improvement. You will act as a visionary leader, influencing cross-functional teams and stakeholders to implement innovative solutions that enhance customer experiences and drive business growth. Your role will be pivotal in leading change, promoting a process improvement mindset, and ensuring alignment with the Hispanic Strategy team to deliver culturally relevant and localized merchandising and marketing efforts. In this role, you will: + Lead with Influence: Guide and inspire teams to achieve strategic goals, leveraging your ability to influence without authority and drive cross-functional collaboration. + Drive Change: Champion organizational change initiatives, fostering an agile environment that embraces innovation and continuous improvement. + Foster Process Improvement: Cultivate a mindset of process optimization, ensuring that all strategies and actions are aligned with best practices and efficiency. + Strategic Leadership: Provide high-level oversight and direction for merchandising and marketing strategies, ensuring alignment with company goals and customer needs. + Cultural Relevance: Ensure that all merchandising and marketing efforts are culturally relevant and localized, particularly for the Hispanic customer base. + Customer-Centric Focus: Lead efforts to create heartfelt, personalized moments for customers, removing obstacles and simplifying experiences to enhance satisfaction and loyalty. To be successful in this role, you must possess exceptional leadership skills, a strong ability to influence and drive change, and a deep understanding of customer-centric strategies. Your innovative approach and commitment to continuous improvement will be key in transforming our culture and accelerating our ability to deliver solutions that make health care more personal, convenient, and affordable. **Primary Job Duties & Responsibilities:** **Strategic Planning – 30%** + Establish Visionary Roadmaps: Develop and communicate a clear, prioritized activity roadmap that aligns with the company's ambitions, driving changes in products, policies, and processes across the ecosystem with collaboration from multiple stakeholders. + Data-Driven Insights: Utilize advanced data analytics to create measures and metrics that provide actionable insights, leading first-level analyses to identify underlying drivers of new trends and inform strategic decisions. + Project Management Excellence: Implement and uphold robust project management disciplines to drive efficient and effective planning processes across boundaries. + Influence at All Levels: Demonstrate exceptional ability to influence stakeholders at all levels, including cross-functional SVPs, through strong written and oral communication skills and impactful presentations. + Empower Teams: Assign appropriate timelines and accountabilities, empowering teams to drive action steps to completion and achieve strategic goals. + Leverage Thought Partners: Collaborate with senior leaders, corporate partners, peers, and teams to create and revisit strategies, ensuring alignment and continuous improvement. + Navigate Ambiguity: Lead teams through ambiguity and change, overcoming obstacles to achieve goals and drive innovation. + Champion Innovation: Advocate for innovative ideas and strategies, presenting them to VP & SVP and the broader Merchandising Leadership Team in an agile manner, balancing growth potential against financial risk and incremental cost. **Evolution and Maintenance of Processes/Procedures – 20%** + Strategic Pricing and Promotion: Oversee the development of advanced pricing and promotion strategies that drive sales events, promotions, discounts, and special offers according to consumer demand. + Optimize Product Displays: Guide merchandising teams to ensure product displays and visual elements highlight merchandise effectively, enhancing customer retention. + Supply Chain Optimization: Collaborate with supply chain teams to minimize overstock situations, optimize inventory replenishment, and avoid stockouts. + Assortment Strategy: Lead the coordination of assortment planning strategies to determine the optimal mix of products, brands, styles, and price points to drive sales **Stakeholder Influence and Change Management – 30%** + Leverage Insights: Utilize data, insights, and analytics to influence stakeholders and make strategic recommendations. + Act as Change Agent: Fully embrace organizational improvement initiatives, acting as a change agent within your team and among peers and partners. + Provide Constructive Feedback: Offer both constructive and appreciative feedback on ideas and key initiatives, fostering a culture of continuous improvement. + Break Through Barriers: Identify and overcome implementation barriers, driving successful execution of strategic initiatives. + Promote Ethical Practices: Establish and enforce policies and procedures that promote ethical behavior, compliance, and best practices. + Facilitate Collaboration: Promote cross-functional collaboration to achieve organizational goals, driving change agility within yourself, your team, and your network. + Monitor Performance: Measure retention and key performance indicators (KPIs) on an ongoing basis, providing regular updates to senior leadership in partnership with cross-functional business leads. + Standardize Monitoring: Develop and manage standardized views to internally monitor macro-level trends and key drivers. **Culture Talent Development – 20%** + Leadership Development: Provide guidance, direction, and support to teams and departments to ensure smooth operations and optimal performance. + Succession Planning: Drive leadership development, succession planning, and engagement programs for the teams you oversee, ensuring the mentorship of future leadership talent. + Inclusive Culture: Create a culture centered on inclusion and well-being, prioritizing the care of colleagues, which translates to caring for customers. + High-Performance Culture: Promote a high-performance culture by clearly setting goals and expectations. + Trusted Coach: Act as a trusted coach and mentor for the team, developing and supporting Individual Development Plans (IDPs) for high-potential talent. + Leverage Enterprise Tools: Utilize existing enterprise tools, such as talent profiles and development programs, to foster talent growth and development. **Essential Qualifications and Functions:** **Experience:** + 10+ years of proven experience in inventory management, supply chain operations, or a similar role + 10+ years of experience working with Key Value Items (KVI) and managing stock levels **Skills:** + 10+ years of strong analytical skills to track and manage inventory levels + 10+ years of excellent organizational and multitasking abilities + 10+ years of proficiency in inventory management software and tools + 10+ years of strong communication and collaboration skills to work effectively with various teams + 10+ years of problem-solving skills to address out-of-stock and overstock situations **Knowledge:** + 10+ years of understanding of inventory management principles and best practices + 10+ years of familiarity with direct-to-store vendor service and inventory monitoring + 10+ years of proficiency in inventory management software and tools **Attributes:** + Detail-oriented with a focus on accuracy + Ability to work under pressure and meet deadlines + Proactive in creating action plans to address inventory issues + Strong organizational and multitasking skills + Excellent communication and leadership abilities + Experience with Tableau and SQL preferred + Demonstrated ability to lead and motivate a team, influence stakeholders, and drive positive change within the organization + Strong problem-solving skills to address and resolve complex inventory and operational challenges effectively **Education:** Bachelor's degree in Supply Chain Management, Business Administration, or a related field or extensive experience on role or equivalent work experience **Preferred Qualifications:** **Technical Skills:** + Advanced proficiency in inventory management software (e.g., SAP, Oracle) + Experience with data analysis tools such as Tableau, SQL, or Power BI + Familiarity with automated inventory tracking systems and technologies **Certifications:** + Professional certifications such as Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), or Six Sigma certification **Soft Skills:** + Strong leadership and team management skills + Excellent negotiation and vendor management abilities + Ability to drive process improvements and implement best practices **Industry Knowledge** : + In-depth knowledge of market trends and consumer behavior related to inventory management + Understanding of regulatory requirements and compliance in supply chain operations + These preferred qualifications can help identify candidates who not only meet the basic requirements but also **Leadership Skills:** Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive strategic initiatives **Advanced Education:** Master's degree in Supply Chain Management, Business Administration, or a related field. **Additional Experience** : Experience in a retail or fast-moving consumer goods environment. Previous leadership or managerial experience in inventory management or supply chain operations. **Pay Range** The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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