Job Description: Company Description: McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview McDonald’s is hiring a Director of Identity Governance and Administration (IGA) to join its cybersecurity team. The role involves working with cybersecurity professionals, project teams, and Global Technology to ensure reliable identity governance platforms and effective security programs that meet the needs of markets, departments, and stakeholders. The Director of Identity Governance and Administration oversees a global team to maintain reliable security and identity provisioning services. This role defines strategy, sets clear goals for daily activities, and ensures expectations are met. The director collaborates with technology teams, engineers, application owners, vendors, and others to support continuous cybersecurity operations at McDonald’s. Responsibilities & Accountabilities + Assess the strategic and practical needs of McDonald’s globally to help ensure that the company has a world-class cybersecurity identity governance and administration program. + Design and deploy secure, scalable IAM solutions. Drive technology upgrades for compliance and automate large-scale access provisioning. Deliver advanced access attestation systems. + Devise a program that helps ensure that cybersecurity services maintain high availability and resiliency at all times. + Work with cross-functional teams to identify and implement ways to reduce time to market and optimize operations. + Perform functions promptly and with an acute level of attention to detail, urgency, and thoroughness. + Drive strategic improvement projects within Cybersecurity services and measure their impact. (Continuous improvement methodology). + Ensure security policies, standards, procedures, and guidelines are followed. + Identifies developmental needs of direct reports and develops suggestions to address those needs. Acts as a mentor to team members on projects and provides on-the-job training. Schedules work, assigns responsibility, and delegates authority for assigned projects. + Ability to analyze the most complex operational issues, determine their cause and impact on the business, and identify the corrective action needed to eliminate and prevent the events in the future + Develop strategies and procedures to ensure operations is taken into account as services are created, enhanced, and updated. + Develop and oversee the implementation of a strategic program applying industry-leading practices and methodologies to support the achievement of short, medium, and long-term goals. + Develop and implement appropriate policies, SOPs, training, and guidelines for managing services. + Work closely with the information management program vendors and consultants to improve programs. + Manage the department’s annual budget and provide input into future funding of projects to improve operations. Qualifications Minimum Requirements + Bachelor’s degree in Engineering, Computer Science, IT, CyberSecurity or other related fields. Preference will be given to an MBA from an accredited university along with an undergraduate degree in technical area. + 5+ years of experience of SR. LEADERSHIP (Sr. Manager or Director) experience with a background in building or operating security services. + Experience managing 3rd party vendors and service providers Desired skills: + Experienced in ITIL or other service management framework. + Familiarity with complex multinational companies and distributed business models. + Experience and willingness to lead a 24x7x365 team and work non regular hours. + Ability to interpret and understand business needs and convey such issues to operations and support teams. + Proficient in technical writing and demonstrating various creative mechanisms to communicate to diverse audiences. + Strong ability to assess urgency and prioritization and make good decisions based upon circumstances. + Professional certifications such as ITIL, CISM, CISSP, or similar. Compensation Bonus Eligible: Yes Long - Term Incentive: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $168,350.00 - $218,860.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 1918