The Director of Human Resources is responsible to ensure the smooth and efficient running of the overall Human Resources Department and acting to support the human factor in the Hotel by developing strategies for performance evaluation, staffing, training and development. etc.
In addition, he/she is expected to:
· Develop plans for a variety of HR functions such as compensation, benefits, health and safety, etc.,
· Overseeing all HR initiatives, systems and tactics, serve as the point of contact for employment relations and deal with grievances and violations invoking disciplinary action when required.
· Contribute long-term goals around business and people development, including succession planning and talent acquisition and developing company wellbeing, health and counselling policies
· Lead the analysis of employee feedback and data, with the aim of creating a better working environment.
· Ensure that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries and promote employee communication activities and channels, to encourage and enable feedback from staff.
· Support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests) and ensure that personnel employees provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
· Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
· Multi side operation (Marcus Addis, Catering, Hotel, Restaurants)
· Looking after employee facilities as Staff Cafeteria, Social facilities, transportation services, hotel clinic
· Assist General Manager with the compilation and implementation of all employee communications and maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organizations, etc.
The Director of Human Resources is responsible to ensure the smooth and efficient running of the overall Human Resources Department and acting to support the human factor in the Hotel by developing strategies for performance evaluation, staffing, training and development. etc.
In addition, he/she is expected to:
· Develop plans for a variety of HR functions such as compensation, benefits, health and safety, etc.,
· Overseeing all HR initiatives, systems and tactics, serve as the point of contact for employment relations and deal with grievances and violations invoking disciplinary action when required.
· Contribute long-term goals around business and people development, including succession planning and talent acquisition and developing company wellbeing, health and counselling policies
· Lead the analysis of employee feedback and data, with the aim of creating a better working environment.
· Ensure that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries and promote employee communication activities and channels, to encourage and enable feedback from staff.
· Support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests) and ensure that personnel employees provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
· Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
· Multi side operation (Marcus Addis, Catering, Hotel, Restaurants)
· Looking after employee facilities as Staff Cafeteria, Social facilities, transportation services, hotel clinic
· Assist General Manager with the compilation and implementation of all employee communications and maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organizations, etc.
Qualification Experience
· MBA/bachelor’s degree in human resources management, Business Administration, Management or related field.
· Minimum 10 years of progressive HR experience with at least 5 years in a senior managerial/leadership role.
· Proven experience in strategic HR leadership, organizational development and HR operations.
Key Competencies
· Strong leadership and people management skills.
· Thorough understanding of labour laws and HR best practices.
· Exceptional interpersonal andcommunication skills
· High emotional intelligence and strong decision-making ability
Qualification Experience
· MBA/bachelor’s degree in human resources management, Business Administration, Management or related field.
· Minimum 10 years of progressive HR experience with at least 5 years in a senior managerial/leadership role.
· Proven experience in strategic HR leadership, organizational development and HR operations.
Key Competencies
· Strong leadership and people management skills.
· Thorough understanding of labour laws and HR best practices.
· Exceptional interpersonal andcommunication skills
· High emotional intelligence and strong decision-making ability