Director IT Business Partner Commercial - Americas **Location** North Carolina **City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** - JOB SUMMARY The Commercial IT Business Partner Americas serves as a strategic and trusted advisor to the commercial business unit, including Sales, Marketing, and Insights & Intelligence. This role is responsible for driving the digital transformation roadmap by understanding business objectives and identifying, prioritizing, and delivering technology solutions that enable sales growth, enhance customer experience, and improve market analysis. The IT Business Partner will manage the IT project portfolio for the commercial team, facilitate requirements gathering, and ensure seamless communication between IT delivery teams and business stakeholders to ensure high-value outcomes and successful technology adoption. - WHAT YOU WILL DO This role can be further defined by a mix of responsibilities that balance strategic planning and project management: _(This list is not exhaustive and may be supplemented as necessary by the Company)_ + Strategic business and IT alignment: Serve as a trusted advisor to Sales, Marketing and Insights & Intelligence leadership, translating business needs into technology requirements and a multi-year IT roadmap. + Strategic Planning: Creates an IT Annual Plan ensuring alignment with Global IT to support the delivery of the Americas Business Plan, making sure that all elements of the Global IT operating model are aligned and working together across the various teams. + Portfolio and project management: Oversee the commercial IT project portfolio, including demand management, prioritization, and budget tracking. Manage projects throughout their lifecycle to ensure deliverables meet business needs. + Relationship management: Build and maintain strong relationships with key stakeholders across Sales, Marketing, and Insights & Intelligence to ensure technology decisions are collaborative. + Digital transformation and innovation: Drive innovative initiatives to advance commercial analytics, trade promotion effectiveness, and digital channels like B2B. Introduce emerging technologies like AI/ML to create a competitive advantage. + Business requirements analysis: Gather and document detailed business requirements and work with technical teams to ensure solutions are well-understood and implemented correctly. + Communication and reporting: Act as the primary point of contact for IT for the commercial business units, providing regular updates on project status, IT performance, and budget. + Data governance and analytics: Collaborate with data and analytics teams to ensure robust data governance and security practices. Champion real-time, data-driven decision-making for the commercial team. + Leads and coach internal and external resources. **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: + Educational background: Bachelor's degree in Information Technology, Business, Computer Science, or a related field. An MBA or other advanced degree is a plus. + Relevant experience: 15+ years of progressive IT experience, with a significant portion in the CPG or a related industry. + Commercial domain knowledge: Deep understanding of commercial processes in a CPG environment, including Sales, Marketing, Trade Promotion Management (TPM), and Customer Relationship Management (CRM). + System expertise: Proven experience with key commercial systems and technologies, such as: + ERP: SAP S/4HANA + TPM/RGM: Trade Promotion Management and Revenue Growth Management tools + CRM: Salesforce/CGC + Analytics: Data visualization tools like Power BI, SAP Analytics Cloud, or similar platforms + Methodology experience: Experience with Agile methodologies and managing complex cross-functional initiatives. + Digital transformation: Experience leading and driving digital transformation within commercial functions. **Key skills and attributes** + Business acumen: Possess strong business acumen to understand the commercial landscape, market dynamics, and a CPG company's long-term strategy. + Strategic thinking: Ability to connect high-level business strategy to technology solutions and tactical execution. + Relationship building: Excellent interpersonal and communication skills to build trust and influence stakeholders at all levels of the organization. + Problem-solving: Innovative and analytical problem-solving skills to turn complex business challenges into scalable technology solutions. + Leadership and influence: Proven ability to lead and motivate cross-functional teams and drive alignment without direct authority. + Adaptability: The resilience to navigate a fast-paced, complex business environment and adapt to changing priorities. _This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position._ - PREFERRED QUALIFICATIONS: **Work Environment and Physical Demand** + Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.). + Walks, sits, or stands for prolonged periods. + Requires prolonged machine operation including computer and keyboard equipment as well as use of manual dexterity and fine motor skills. **What We Offer** • Competitive benefits package that includes medical/dental/vision/life insurance/disability plans • Dollar for dollar 401k match up to 6% and 5% annual company contribution • 15 Company-paid holidays • Generous paid time off • Employee recognition and discount programs • Education assistance • Employee referral bonus program • Hybrid workplace – remote / in office • Summer hours • Casual dress policy Monday through Friday **Applicant Information** This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **Field 7** **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us atTalentAcquisition@itgbrands.com (Talen%74Acquisition%40%69t%67b%72ands.%63om) . 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