**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will lead Customer Service & Logistics (CS&L) in your geography covering all process areas from plan-to-cash. You will define and enable the delivery of the service, cash, cost, quality and safety targets of the market in line with the CS&L strategic vision. **How you will contribute** You will: + Develop and execute a strategy to ensure delivery of cash, cost and service targets in daily operations and for specific projects (innovation, productivity, supply network design) + Recruit, retain, engage, develop and manage talent to ensure there is a pipeline for critical positions + Ensure cooperation with internal (commercial and supply chain teams) and external stakeholders (customers and third-party providers) so objectives are met + Ensure business goals are achieved through the effectiveness of the IBP process + Define logistics service operational guidelines (i.e., defining guidelines, parameters, service levels and standards) in which local third-party providers operate + Deliver process and performance excellence, looking for opportunities to continuously improve across all CS&L areas (demand and supply planning, customization, warehousing and transportation, order-to-cash and cash-to-bill) + Lead the master plan to progress in the integration journey, driving agility and integration + `Define and bring to life a portfolio segmentation strategy to drive differentiated supply chain solutions tailored to different channel/customer needs **What you will bring** A desire to drive your future and accelerate your career. You will bring experience and knowledge in: + Previous senior leadership role and experience in CS&L in a large multinational business in logistics and related fields with concentration in replenishment planning, production planning/scheduling, inventory management, demand planning and general business knowledge + Strategic agility and business acumen to track the continuous improvement record + Ability to lead and navigate in a complex matrixed organization + Demonstrates credibility and presence, consistently role modelling our values + Understanding of process linkages across the entire supply chain + Ability to create a high-performing, agile organization demonstrating strong people and team management skills + Can demonstrate experience of ensuring supply chain readiness in delivering innovation and new products to the market Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy **Business Unit Summary** **Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as** **_Cadbury_** **chocolates,** **_Bournvita_** **and** **_Tang_** **powdered beverages,** **_Oreo_** **and** **_Cadbury Bournvita_** **biscuits, and** **_Halls_** **and** **_Cadbury Choclairs Gold_** **candies get safely into our customers hands—and mouths** **_._** **Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Network Management Customer Service & Logistics At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.