This position is responsible for the success of strategic outcomes through the direct oversight, leadership and delivery of multi-year strategic programs aligned with segment goals. The role partners across business lines, vendor, and value streams to ensure strategic objectives achieve intended outcomes. **Position Responsibilities:** **Program Leadership for Group PAS Program** + Serve as Program Manager for the Program, ensuring alignment with Group Business strategy and transformation objectives. + Drive end-to-end delivery of PAS implementation and associated process changes within Hong Kong. + Establish program governance and ensure adherence to timelines, budgets, and quality standards. **Strategic Planning & Governance** + Define and enforce program principles and priorities across implementation phases (MVP1, MVP2, etc.). + Collaborate with business and technology stakeholders to ensure delivery plans meet operational, compliance, and customer experience standards. + Represent the program in governance forums, providing clear updates on progress, risks, and mitigation strategies. **Business Design & Integration** + Oversee integration of new systems with existing business processes and tools. + Ensure business continuity during transition, maintaining service quality, STP capabilities, and regulatory compliance. **Stakeholder Engagement & Change Management** + Partner with cross-functional teams (Operations, IT, Distribution, Product, Compliance & etc) and vendor to align on requirements and timelines. + Lead change management efforts within Hong Kong, including communication, training, and adoption strategies. **Risk, Compliance & Regulatory Assurance** + Ensure all program activities comply with risk, audit, and regulatory standards. + Maintain integrity of financial, compliance, and regulatory reporting throughout implementation. **Data & Reporting Readiness** + Oversee readiness for data migration, reporting, and analytics capabilities to support business needs. **Required Qualifications** + Bachelor’s degree in Business Administration, Economics, or equivalent + Proven experience leading complex, multi-year programs within the financial services industry + Proven experience driving innovation within well-established organizations looking to move to the next level of success + Proven experience working with cross-functional agile teams and projects + Strong understanding of Group Life & Health business, operational workflows and transformation methodologies + 10+ years of program management experience + Proven ability to probe for understanding of risks and issues to ensure transparency and supports achievement of business objectives + Excellent critical thinking and problem-solving skills to form actionable plans. Proven experience as a creative and innovative thinker with the ability to challenge the status quo to drive significant change + Highly self-directed and comfortable thinking through disparate processes, systems, solutions, and areas to leverage enterprise linkages to support successful change + Ability to influence without direct authority, and highly effective negotiation and collaboration skills; proven success in building and managing relationships + Strong ability to presents complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives + Strong written and verbal communication skills, with an ability to provide updates to all levels, including senior management + Strong financial acumen, with an ability to understand key metrics and their relation to business drivers + PMP and/or CSM preferred **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido