Director, Regulatory Remediation and Controls
Manulife
_We’re looking for an_ **_Director, Regulatory Remediation and Controls_** _to join our ICS team at MBPS. In this role, you are expected to provide strategic leadership and oversight to a high-performing team, collaborate with senior leadership to execute strategic initiatives, influence policy optimization, and maintain a proactive regulatory posture through internal audits and control testing. Additionally, this role also encompasses the development and implementation of compliance strategies, stakeholder engagement, and business continuity plans to ensure robust risk resilience and regulatory compliance._
**Position Responsibilities:**
+ **Regulatory Remediation Leadership** : Lead global coordination and execution of regulatory remediation strategies, ensuring preparedness through mock examinations and tracking of regulatory actions.
+ **Regulatory Engagement Management** : Lead regulatory examinations and audits, ensuring readiness and timely, accurate responses through comprehensive planning and stakeholder engagement.
+ **Business Continuity & Risk Resilience** : Oversee the development of Business Continuity Plans for regulatory functions, ensuring critical processes are identified and continuity strategies are robust.
+ **Control Design & Optimization** : Drive the design and implementation of scalable preventative controls, ensuring accountability and automation of control testing for high-risk areas.
+ **Regulatory Posture & Controls Oversight** : Maintain a proactive regulatory posture by auditing and improving compliance controls to ensure alignment with regulatory requirements.
+ **Remediation & Corrective Action Oversight** : Oversee the development and implementation of corrective action plans, ensuring they are sustainable and aligned with root cause analysis.
+ **Leadership** : Provide strategic direction and oversight for a high-performing team, ensuring alignment with regulatory requirements and business objectives through effective issue management, policy influence, and stakeholder engagement.
+ **People Management** : Develop a high-performing compliance team through goal setting, coaching, and fostering a culture of innovation and diversity, while ensuring readiness and capability through structured training.
+ **Strategic Leadership & Collaboration** : Collaborate with business leaders to embed compliance strategies into operations, promoting a culture of compliance through leadership engagement.
+ **Stakeholder Engagement & Reporting** : Build strong relationships with compliance teams and regulators, delivering actionable insights and reports on regulatory trends and compliance risks.
**Required Qualifications:**
+ At least 10 years of experience in regulatory compliance, governance, audit, or risk management within financial services (insurance, banking, or related sectors).
+ Deep understanding of the financial services industry and regulatory landscape, with experience in regulatory examinations and remediation programs.
+ Solid background in data analysis, compliance control frameworks, and an understanding of global regulatory frameworks. (e.g., OSFI, BSP, IC, HKMA, MAS, SEC, PBoC, NAIC, etc.).
+ Bachelor’s degree in Business, Law, Risk Management, or related field; advanced degree preferred.
+ Demonstrated ability to lead and develop high-performing teams and manage complex workflows with strong organizational skills.
**Preferred Qualifications:**
+ Professional certifications (e.g., LLB, MBA, CISA, CIA, CAMS, CRCM, CBCP) are highly desirable.
+ Experience in controls documentation, regulatory coordination, stakeholder communication, and corrective action planning.
+ Proficiency in data analysis and reporting tools, such as Excel and Power BI, with project management experience.
+ Exceptional written and verbal communication skills, with expertise in negotiation, influence, and relationship management.
+ Strong analytical and problem-solving capabilities, with a data-driven approach and unwavering ethical standards.
+ Proven ability to work independently and collaborate across all organizational levels.
**_When you join our team:_**
+ We’ll empower you to learn and grow the career you want.
+ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we’ll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
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