We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Reporting into the Senior Director, the Director of Digital Product Delivery, is accountable for developing and maintaining a vision for CIBC.com that delivers on iterations and continuous improvements to drive Stakeholders’ needs that maximize business value.  This role is focused on the definition, development and launching of features and functionality on our CIBC.com sites and has the authority to make decisions about the deliverables to achieve benefits realization. You will manage the backlog to achieve the desired outcome through developed relationships with business stakeholders, to help drive key activities and provide solutions on a feature level to ensure constant alignment with Product Management to achieve overall vision of CIBC.com.

How You'll Succeed

Project Delivery: Plan, monitor and control the delivery of projects, based on strategic and corporate priorities, to ensure they are delivered on time, on scope and within budget. Utilize effective processes for delivering projects. Manage, control and mitigate large issues and risks that arise from project delivery. Manage a team of Project Managers that are responsible for leading business work packages for CIBC.com projects. Oversee delivery of a portfolio of projects and programs for .com and Knowledge Management. Manage/coach/mentor a team of Product Owners. Act as SME/ ‘go to’ for LOBs pertaining to marketing websites, project work, strategic direction, etc.

Product Development: Develops, manages and communicates to business and technology partners, senior management and executives around product changes and backlog priorities. Actively participates in Design Solution and help with guidance and recommendations to the team while identifying key features to be delivered. Owns and manages future product planning by contributing to the vision, roadmap, and content. Supports participation in interactions and team retrospectives. Manages user stories and related feedback for product backlog refinement. Reviews, assesses and revises documents prior to providing final sign off on user stories. Partners with business stakeholders to formulate solutions to business problems while maintaining alignment to client requirements.  Effectively manage business stakeholders (Ex. Product, Legal, Compliance, Marketing, etc) to obtain inputs needed for product development in a timely manner

Backlog Steward: Work with business stakeholders to secure the ongoing mandate for the CIBC.com delivery team by defining and tracking product metrics and supporting the business case for continued funding of product development Generates a high-level release plan and collaborates with stakeholders and partners to reflect business priorities in feature development. Collaborates on a regular basis with the Project Owners and team to maintain the feature backlog. Decides on user story/feature prioritization and reviews and reprioritizes the team backlog before iteration planning sessions. Provides insight to build, prune, and maintain team backlog and decides whether a feature gets de-scoped during the sprint process

Who You Are  

You can demonstrate experience. You have in-depth knowledge and understanding of Website and Product Knowledge with minimum of 8+ years proven and progressive experience in project management and stakeholder management,

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

You can demonstrate experience in supporting projects with a focus on content creation and how we can help our client experience to meet objectives.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

You're a strong communicator. You are able to effectively with both technical and non-technical audiences to facilitate understanding and collaboration.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Objectives, Business Planning, Client Counseling, Decision Making, Executive Communications, Leadership, People Management, Prioritization, Strategic Planning Initiatives, Teamwork