Requisition ID: 242143

Locations: Charlotte 

 

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Job Overview

This Director, Customer RGM- Regions is responsible for driving the strategic agenda and capabilities for an entire Channel, Customer group by overseeing projects of the multi-year development and vision of the RGM department. This role also creates transparency of performance insights and actions to all stakeholders; collaborates with field and customer teams; maintains accountability for the delivery of the annual Revenue, Rate, and Profit plan for CCCI; while also creating customer value. This position will lead, coach, and develop a team of RGM Solutions Leads, Sr. Leads, Managers, Sr. Managers.

Duties & Responsibilities Direct RGM Strategy Design and Implementation initiatives that maximize revenue within a given set of channels or large-scale customer group and managing and interpreting multi-scenario models to optimize Revenue strategies Lead the administration of frequent analysis on market initiatives and presents results, solutions, and recommendations to Sr. Management; by coordinating performance summaries and post-event ROI analytics Direct the maintenance channel and or customer guardrails and pricing guidelines to be implemented in the marketplace; through the annual planning process representing and co-leading the RGM team in large impact company-wide initiatives Coordinate with external stakeholders (eg CCNA) on diverse set Revenue impacting topics; including: but not limited to funding, Annual planning, insights, investment rates, and COGS Identify pricing opportunities and works collaboratively with teams to implement and streamline processes across complex system transitions Lead the training and development activities through education and on-boarding the RGM team while working collaboratively with internal stakeholders on highly complex terms and business impacts (IP COGS, Marketing Credits, RGM Waterfall, CMA Agreements, Brand Partner Programs, etc.) Motivate teams to achieve performance metrics and foster passion through consistent, effective communication and internal presentations and supporting all annual review development and processes to drive a peak performance culture Drive process improvement and efficiencies across the RGM department Determine and document business objectives by challenging assumptions, and developing a roadmap and execution plan Direct, lead, and motivate a team to deliver results by communicating company goals, safety practices, and deadlines; engage and develop teammates through effective performance management, coaching, and training; implement continuous improvement methods while maintaining customer focus; and embody company purpose and values to inspire servant leadership Knowledge, Skills, & Abilities Strong Project Management and communication skills Capable of multi-tasking under high-pressure situations Strong analytical, organizational, and time management skills Ability to influence and collaborate cross-functionally. Data management and data manipulation across Microsoft Office suite (Excel) and in-house systems High understanding of Pricing and RGM principles Experience within the CPG industry preferred Experience leading teams and managing others with a demonstrable strategic analysis portfolio Attention to detail and strong self-motivated follow-up skills are a must-have Minimum Qualifications Bachelor’s degree (4 years in Finance, Accounting, Business Administration, Marketing) Preferred Qualifications Knowledge acquired through 7 or more years of work experience Masters degree highly preferred Work Environment

Office environment 

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.